Real Client's Review: Traveling with Firebird during Global Pandemic


You are here

Last updated:

We believe even though it's difficult to predict how long the travels will be restricted, we accept this crisis as an opportunity to show what we are capable of and how seriously we are committed to organizing a better travel experience despite the circumstances.

Therefore, we would like to share feedback from our recent traveler Regina, who has just returned home from her trip to Finland.

Regina's Puckett Review on her Trip to Finland

"We booked our Northern Lights tour vacation to Finland in February of 2019, long before COVID19 even existed. Unfortunately, one day after we left for our trip (March 10, 2020), extreme travel restrictions went into effect.

"We did try to come home immediately, but couldn't get home before the EU travel ban started, (2 of our group was able to get booked), so three of us continued on our trip while continuing to monitor travel.


"As flights started to cancel (not unexpectedly), this tour company (Anastasia and Alina especially) checked on us DAILY, sometimes more, and worked so hard to rearrange tours, arrange transfers when needed, even moved us to the glass igloos a day early since that was one of our top "bucket list" items.


I literally can't say enough good things about this tour company. Words aren't enough... it's a feeling that goes to the heart. I would give them a 10 if that were an option.

They made it possible for us to experience as much as possible when it became apparent we needed to cut our stay in half... not because the virus was bad in Finland, but because flights home were getting tougher to get. They were nothing short of amazing.

If you ever get the chance to travel to a country they service, I highly, highly recommend them."

Thanks again to Regina for taking the time to share her kind words during the difficult period the world is facing.

We are very grateful to be able to assist our travelers and help them experience the best of their dream destinations. We believe now it's the perfect time to start dreaming about your future travels and plan for 2021, as our small group tours already have departures for the next year.