Firebird Tours Reviews

Great trip, Firebird was thorough in putting together great hotels with all our transportation needs and being flexible as well.

Well organized, excellent locations of all our hotels, wonderful guides throughout.

Our trip was the best! When I had questions or issues, Firebird was readily available to help us.

Most drivers and guides were excellent. There was very good communication and handled last-minute changes well.

It was wonderful and well-organized! Everything worked out without any problems. All the tours and the very informative tour guides.

Loved some of my guides, especially in Inverness. They were outstanding! One of the guides was hard to understand because of their accent. The problem I had were the drivers who picked me up and dropped me off at the train stations. They all seemed in a rush all the time. They wanted to drop me off as quickly as they could and be on their way. I would have liked more help at the train station especially as I was going to the next station. The only one who really engaged with me was the driver who picked me up in Inverness. He was great. Told me where to eat and what to do.

Great trip, however, the information was presented in a sort of chopped-up manner and a bit confusing, however, they were really fast to get back to me when I needed to clarify anything. Also as far as the Hurtigruten part, you should let people know that they have daily activities so sign up for them. We didn’t understand that until we boarded.

We had a fantastic trip. Customer support was great all along including making changes due to flight changes.

Good tour. Would totally change from Vilamore to Loule. Did not like the American feel of the marina and golf environment. Loule is a European city which is why one goes to Europe.

Great trip and adventure. Well planned itinerary. Appreciate the assistance from Firebird.