English, AustralianFirebird Tours Reviews
The greatest feeling we experience in our working day is the satisfaction of hearing back from our clients after the journey is over. It is very rewarding to know we've achieved more than what the client had hoped for when they picked us to handle their journey. We are happy to have a 99.8% customer satisfaction rate. As for the remaining 0.2%, we are constantly working on making them happy as well. If you have traveled with us and wish to leave us a review about our services, you can do so by visiting third-party websites of the Better Business Bureau and Trust Pilot or by getting involved in an on-going discussion on Trip Advisor.
Essence of Morocco in January
Very well planned, and with one exception well executed. Our driver, Azize, was professional, personable, informative, and a good driver. He is a valuable asset to Thunderbird Tours and should be congratulated for his excellent performance. All of the guides were great and extremely well versed on their regions and cities. All of the accommodations were definitely four-star and well prepared for us.
Great Scandinavia Adventure
We had an amazing trip planner and coordinator, Eugene Bachilo. He was very accommodating and managed our ‘two weeks - 5 Scandinavia country’ itinerary based on our tight work schedules and checked each of our Scandinavia bucket lists. During the trip, we felt that he was with us every step of the way! He was always available throughout our first tour process. Highly recommend and very professional, it was one of our top best vacation experiences! Planning to book more trips with family and friends through Firebird!
The tour guides were wonderful
The tour guides were wonderful. Five stars, thank you!
Krakow was very impressive
Loved every aspect of our trip, especially Krakow, which was very impressive.
All of our guides were excellent
All of our guides were excellent particularly Peter Brennen.
Very rapid responses to important questions
Getting such rapid responses to important questions from your people was great.
Loved the scenery in Italian lakes region very much
Loved the scenery in the Italian lakes region very much. The transfers that were by a private driver, were excellent.
Cannot express in words just how wonderful my trip to Italy was
Dear Firebird and especially my travel coordinator, Kate...I cannot express in words just how wonderful my trip to Italy was.
Ireland is very beautiful and we have a lot of fond memories
Our driver Peter made the trip a lot more memorable. He was also very accommodating. Ireland is very beautiful and we have a lot of fond memories.
Friendly guides and good food
Friendly guides and good food, don't forget the beer!
