Firebird Tours Reviews

For a last-minute trip, Alexandra did an amazing job putting an all-round program for me: from walking about the fabulous historical cities of Tallinn, Riga, and Vilnius, a fun hot air balloon ride to a relaxing time with nature on the Curonian Spit. The hotels were well-chosen for their convenient locations and of better standards than I had anticipated. There was a problem with my checking-in at Riga and I was a bit cheesed off with the unhelpful attitude of the hotel receptionists. Fortunately, I managed to get in touch with Kate who immediately sorted out the problem.

In the first days of our trip to Morocco, it became apparent that the coronavirus was reaching pandemic proportions and our trip would need to be cut short. We will never forget the compassion and support of our Firebird driver, Aziz, putting his responsibility to us ahead of his natural desire to be with his family. We also appreciate the efforts of the Zurich based Firebird support team to rearrange our itinerary to help keep us as safe as possible and accessible for rescue flights home arranged by the US Embassy.

Difficult to identify any single event as the highlight as there were several that were truly exceptional; Barcelona, Toledo our hotel in Sevilla. The hotels, tour guides, travel arrangements all occurred exactly as the itinerary indicated.  No surprises other than the trip was even better than we had anticipated.

It was a truly wonderful trip. We had a great amount of support before our trip started and had all of our questions and concerns answered. The tour guides were wonderful. It was an amazing trip. Unfortunately, the weather didn't cooperate so we didn't see the northern lights, which means we have to go back one day! It's hard to pick one thing out of the amazing tours we had booked. I think the evening snowmobile ride was the most challenging and exhilarating.

Hotels in Helsinki, Rovaniemi, Tallinn were excellent. The hotel in Stockholm (Camper) was fine but room was quite small. Connections were perfect. All guides were excellent.

We've totally enjoyed our honeymoon trip, check-in hotels were really easy. Our hotel's breakfast was great, love the widespread. Our activities were also fun! love dog sledding. Sad to say that we do not even get to see the northern lights even after standing out in the cold for hours. We will definitely book with firebird tours again and let them plan our trip in the future.

There aren't enough accolades to describe this trip. Everything was perfect. A trip of a lifetime. When I booked this trip I had no idea how great it would be. Firebird Tours, you are the best. Thank you so much.

Everything was perfect except for the fact that the northern lights did not show... But it just means that I'm just going to come back another time. Thank you for all your support.

This is the first time I have used a travel agency and was a little skeptical about how well it would go. Everything with Firebird Tours went over and beyond my expectations! Our Northern Lights trip to Sweden was fantastic. They scheduled private tours, transfers, train and plane tickets, and excursions. Nothing was missed and was a fantastic trip that we will talk for years to come! Will use Firebird Tours again.

Firebird Tours went over and beyond my expectations! Our Northern Lights trip to Sweden was fantastic.