English, AustralianFirebird Tours Reviews
The greatest feeling we experience in our working day is the satisfaction of hearing back from our clients after the journey is over. It is very rewarding to know we've achieved more than what the client had hoped for when they picked us to handle their journey. We are happy to have a 99.8% customer satisfaction rate. As for the remaining 0.2%, we are constantly working on making them happy as well. If you have traveled with us and wish to leave us a review about our services, you can do so by visiting third-party websites of the Better Business Bureau and Trust Pilot or by getting involved in an on-going discussion on Trip Advisor.
The balance Firebird planned each day was perfect
We enjoyed getting an overview of each city and then having the rest of the day and evening to explore on our own or return to something we saw with the guide. The hotels were top notch. The boat rides were a lot of fun.
I am very impressed by my trip to Scandinavia
There were so many logistical aspects of this recent trip, including overnight sea travel, multiple flights, train rides, bus transportation, etc. and every transfer and aspect of this moving from place to place went absolutely smoothly.
A trip to beautiful Norway
This was an amazing trip. Norway was the most beautiful place I have ever been to. Firebird did an amazing job of doing all of the planning for us and everything worked like clockwork. We never had to worry about getting from place to place, and the places we stayed were beautiful, all with great service.
An absolutely perfect trip to Italy
From the first phone call to discuss what we wanted to the perfect itinerary, the always punctual drivers and the friendly and knowledgeable tour guides, we had the best stress-free week in Italy.
It was an astonishing vacation!
I will never be able to express how thankful we are for our trip to Italy! Firebird helped my mom, my sister, and I plan a trip to Italy for my mom's 75 birthday! From the minute we landed in Venice until we were home it was an astonishing vacation!
Wonderful Scandinavian experience
This was my first international trip, and it will set the bar high for any other tour that might capture my attention in the future, international or domestic! We were treated very well wherever we went! Thank you Firebird Tours for making this such a wonderful experience.
My family and I truly enjoyed our Switzerland and Italy vacation
My family and I truly enjoyed our Switzerland and Italy vacation. We couldn't have managed this trip without Firebird’s help. It was a trio of a lifetime to take with my family and it went better than I expected. I have already recommended Firebird to friends and family.
Firebird made our trip worth every penny!
Firebird Tours did an amazing job! The tour guides were knowledgeable and engaging, the drivers were prompt, the itinerary was awesome! Firebird made our trip worth every penny! We would definitely use their services again!
I felt I got what I expected from the tour!
Thank you Firebird for an amazing experience. My travel consultant was brilliant and always responded quickly. I'm so pleased that we added The Baltic States to this tour. It is completely different from Scandinavia, and maybe, needs just a little bit more promotion.
There was a surprise at every corner!
We just returned from our trip to Moscow and St. Petersburg. It was fantastic, like a Faberge egg! There was a surprise at every corner! Our group and the guides were fantastic. Both guides were extremely knowledgeable and we didn't have to wait in a line anywhere.
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