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Firebird Tours Reviews

What real clients say about our service

The greatest feeling we experience in our working day is the satisfaction of hearing from our clients after the journey is over. It is very rewarding to know we've achieved more than what the client had hoped for when they picked us to handle their journey. We are happy to have 99.8% customer satisfaction rate. As for the remaining 0.2%, we are constantly working on making them happy as well. If you have traveled with us and wish to leave us a review, you can do so by visiting third-party websites Better Business Bureau and Trust Pilot or by getting involved in an on-going discussion on Trip Advisor.

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Average review rating: 4.8 / 5 (based on 380 reviews)
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5

The balance Firebird planned each day was perfect

Traveled to Scandinavia

We enjoyed getting an overview of each city and then having the rest of the day and evening to explore on our own or return to something we saw with the guide....

Published, Aug 30, 2018 Read more
5

I am very impressed by my trip to Scandinavia

Traveled to Scandinavia

There were so many logistical aspects of this recent trip, including overnight sea travel, multiple flights, train rides, bus transportation, etc. and every...

Published, Aug 30, 2018 Read more
5

A trip to beautiful Norway

Traveled to Norway

This was an amazing trip. Norway was the most beautiful place I have ever been to.

Published, Aug 30, 2018 Read more
5

An absolutely perfect trip to Italy

Traveled to Italy

From the first phone call to discuss what we wanted to the perfect itinerary, the always punctual drivers and the friendly and knowledgeable tour guides, we had...

Published, Aug 30, 2018 Read more
5

It was an astonishing vacation!

Traveled to Italy

Firebird helped my mom, my sister, and I plan a trip to Italy for my mom’s 75 birthday! Down to the smallest detail, everything was amazing!

Published, Aug 29, 2018 Read more
5

Wonderful Scandinavian experience

Traveled to Scandinavia

This was my first international trip, and it will set the bar high for any other tour that might capture my attention in the future, international or domestic!...

Published, Aug 21, 2018 Read more
5

My family and I truly enjoyed our Switzerland and Italy vacation

Traveled to EuropeNEW

It was a trio of a lifetime to take with my family and it went better than I expected.

Published, Aug 17, 2018 Read more
5

Firebird made our trip worth every penny!

Traveled to Italy

The tour guides were knowledgeable and engaging, the drivers were prompt, the itinerary was awesome!

Published, Aug 17, 2018 Read more
5

I felt I got what I expected from the tour!

Traveled to Scandinavia, Traveled to Baltics

I'm so pleased that we added The Baltic States to this tour. It is completely different from Scandinavia, and maybe, needs just a little bit more promotion.

Published, Aug 17, 2018 Read more
5

I felt I got what I expected from the tour!

Traveled to Scandinavia, Traveled to Baltics

I'm so pleased that we added The Baltic States to this tour. It is completely different from Scandinavia, and maybe, needs just a little bit more promotion.

Published, Aug 17, 2018 Read more
5

There was a surprise at every corner!

Traveled to Russia

We just returned from our trip to Moscow and St. Petersburg. It was fantastic, like a Faberge egg!

Published, Aug 16, 2018 Read more
5

For six weeks we lived in the lap of luxury!

Traveled to EuropeNEW

During our many years of traveling abroad, we’ve worked with numerous travel companies, but NONE can be compared to the top-notch service we experienced with...

Published, Aug 16, 2018 Read more
5

This was a very good travel experience

Traveled to Portugal

All logistics went perfectly - pickups by drivers, meeting guides, tours. Hotels were all good and well located in the cities.

Published, Aug 16, 2018 Read more
5

Enjoyable trip to Portugal

Traveled to Portugal

Let me assure you that you helped me fulfill my dream practically seamlessly. It was the trip of a lifetime and I am so grateful for your meticulous planning!

Published, Aug 15, 2018 Read more
5

We had the most wonderful time in Russia

Traveled to Russia

Our guides were exceptional! They were so well versed in explaining the history of each sight we visited.

Published, Aug 15, 2018 Read more
5

We appreciate everyone’s kindness and hospitality in Russia

Traveled to Russia

Our guides in Moscow and St. Petersburg were wonderful. Both were very knowledgeable and made efforts to show us additional sights that weren’t scheduled but...

Published, Aug 15, 2018 Read more