English, AustralianFirebird Tours Reviews
The greatest feeling we experience in our working day is the satisfaction of hearing back from our clients after the journey is over. It is very rewarding to know we've achieved more than what the client had hoped for when they picked us to handle their journey. We are happy to have a 99.8% customer satisfaction rate. As for the remaining 0.2%, we are constantly working on making them happy as well. If you have traveled with us and wish to leave us a review about our services, you can do so by visiting third-party websites of the Better Business Bureau and Trust Pilot or by getting involved in an on-going discussion on Trip Advisor.
Essence of Morocco in January
Very well planned, and with one exception well executed. Our driver, Azize, was professional, personable, informative, and a good driver. He is a valuable asset to Thunderbird Tours and should be congratulated for his excellent performance. All of the guides were great and extremely well versed on their regions and cities. All of the accommodations were definitely four-star and well prepared for us.
Great Scandinavia Adventure
We had an amazing trip planner and coordinator, Eugene Bachilo. He was very accommodating and managed our ‘two weeks - 5 Scandinavia country’ itinerary based on our tight work schedules and checked each of our Scandinavia bucket lists. During the trip, we felt that he was with us every step of the way! He was always available throughout our first tour process. Highly recommend and very professional, it was one of our top best vacation experiences! Planning to book more trips with family and friends through Firebird!
I give the highest recommendation to Firebird Tours
My husband and I traveled with Firebird for almost two weeks, and we could not have been more pleased. The itinerary was well-planned, and FT allowed us to make some adjustments as well. The tour gave us a good sense of the entire country. The guides in Dublin and the driver/guides along the way were very well-informed and always considerate of guests' wishes. The hotels were all very high quality, in city/town centers that allowed for easy walking for dinner and other activities. FT support team was also attentive, helpful, and promptly answered all questions.
Excellent hotels
Excellent hotels & all of the transfers arrived on time. Drivers were good & personable. Alesund was beautiful.
We had an exceptional time in Istanbul
We had an exceptional time in Istanbul. Sim and Ann from Firebird made the trip easy and memorable.
An amazing experience
The trip was an amazing experience, and Firebird was great too.
Our Iceland trip was amazing
Our Iceland trip was amazing. Great tours and tour guides that worked for our three grandsons and adults!
The private tour guides were excellent
The private tour guides were excellent and changed the tours per our requests when asked.
They were also well informed and enthusiastic in topics and sites we visited.
Fantastic Trip!
Fantastic Trip! Our tour guide Fabrizio Aquilanti was the absolute best! He was so informative. It was a true history lesson for 3 days.
Can’t rave about our tour enough!
Can’t rave about our tour enough! Firebird works like a well-oiled machine! This was a trip of a lifetime for me, and everything went flawlessly!
