Firebird Tours Reviews
The greatest feeling we experience in our working day is the satisfaction of hearing back from our clients after the journey is over. It is very rewarding to know we've achieved more than what the client had hoped for when they picked us to handle their journey. We are happy to have a 99.8% customer satisfaction rate. As for the remaining 0.2%, we are constantly working on making them happy as well. If you have traveled with us and wish to leave us a review about our services, you can do so by visiting third-party websites of the Better Business Bureau and Trust Pilot or by getting involved in an on-going discussion on Trip Advisor.
Rating: 4.9 / 5 based on more than 1010 client reviews
Great Trip
Great trip, Firebird was thorough in putting together great hotels with all our transportation needs and being flexible as well.
Fantastic trip
Fantastic trip with flawless logistics.
Our trip was unbelievably magical!
Our trip was unbelievably magical! Everyone was super helpful and prompt!
Wonderful Experience
It was a wonderful experience. I loved having someone pick me up at the airport and take me to the hotel and vice versa. Overall the guides were absolutely wonderful. I loved how they took care of us - checked us into our hotels and showed us how to use our public transportation.
It was great, especially the trip to Northern Norway.
It was great, especially the trip to Northern Norway. I loved the dog sledding, snowmobiling, and boat riding through the fjords.
All our connection were on time
All our connection were on time, great hotel in Helsinki, great hotel in Rovaniemi the Seaside Villas was not a very helpful place.
Everyone was super helpful and friendly!
Everyone was super helpful and friendly! The team is efficiency!
Good communication support
Good, what was promised completed. General good experience, some glitches on itinerary but most of them resolved. Good communication support.
Our trip to Norway was absolutely magical
Our trip to Norway was absolutely magical. The experiences that were picked and booked were all fantastic. Any issues we encountered were handled quickly, and reimbursed or generously accommodated. Overall, we had a fantastic trip and didn’t have to stress the details.
Had a fabulous time
Well worth the money. Had a fabulous time. The customer support team answered all our questions quickly. Everything was planned out and executed very well.
