English, AustralianFirebird Tours Reviews
The greatest feeling we experience in our working day is the satisfaction of hearing back from our clients after the journey is over. It is very rewarding to know we've achieved more than what the client had hoped for when they picked us to handle their journey. We are happy to have a 99.8% customer satisfaction rate. As for the remaining 0.2%, we are constantly working on making them happy as well. If you have traveled with us and wish to leave us a review about our services, you can do so by visiting third-party websites of the Better Business Bureau and Trust Pilot or by getting involved in an on-going discussion on Trip Advisor.
A wonderful holiday in Spain
We have just returned from the Spanish Tour that Firebird organized for us. I would like to thank you for organizing such a wonderful holiday. The accommodation was fantastic along with the transport and the tour guides.
The tour was very well organized and fulfilled all expectations
The tour was very well organized and fulfilled all expectations. Guides always arrived on time and they were knowledgeable and pleasant. Choice of hotels was excellent, transfers good and modes of transport were great (so nice not having to travel by bus).
Overall I think this was an excellent package and would recommend it to ANYONE - Iberian Capitals, June 2017
The greatest thing about this trip was the choice of guides. There are all very friendly and extremely knowledgeable. My husband actually referred to it as "renting a good friend for the day". Can't say enough about ALL of our guides. Top notch. If we plan to visit any of the other areas where you provide services I will certainly enlist your services again.
This was my 6th 'bucket-list' trip, 2nd with Firebird, and everything about it was perfect
Our Spain - Morocco Fantasy trip couldn’t have been more perfect
Best vacation EVER! Viva España!
We've both been blabbering non-stop about this program and advise everyone to pack their bags and go travel with Firebird Tours! It was the best decision we could have possibly made and want to say thank you AGAIN to all who contributed to making this trip so unforgettable.
Our trip to Spain was everything we have been dreaming of and more!
Our trip to Spain was everything we have been dreaming of and more! The thing that shocked me most was that every point of the tour was soo well-organized! I can go on for pages about our trip but to sum I'd like to say thank you for planning an excellent vacation for us!
Best of Spain - even better than we had anticipated.
Difficult to identify any single event as the highlight as there were several that were truly exceptional; Barcelona, Toledo our hotel in Sevilla. The hotels, tour guides, travel arrangements all occurred exactly as the itinerary indicated. No surprises other than the trip was even better than we had anticipated.
We Had a Great Trip and Loved Our Spanish Itinerary
We had a great trip and loved our itinerary. The hotel locations were fantastic. Our guide, Angela, in Madrid was very nice, the guides in Toledo and Granada were exceptional!
Will definitely use Firebird Tours again
Everything was organized very well. Guides and drivers were very good and knowledgeable. We liked a lot how our guides gave us some free time after explaining everything for pictures. Overall a great experience. We will definitively use Firebird Tours again.
