English, AustralianFirebird Tours Reviews
The greatest feeling we experience in our working day is the satisfaction of hearing back from our clients after the journey is over. It is very rewarding to know we've achieved more than what the client had hoped for when they picked us to handle their journey. We are happy to have a 99.8% customer satisfaction rate. As for the remaining 0.2%, we are constantly working on making them happy as well. If you have traveled with us and wish to leave us a review about our services, you can do so by visiting third-party websites of the Better Business Bureau and Trust Pilot or by getting involved in an on-going discussion on Trip Advisor.
Essence of Morocco in January
Very well planned, and with one exception well executed. Our driver, Azize, was professional, personable, informative, and a good driver. He is a valuable asset to Thunderbird Tours and should be congratulated for his excellent performance. All of the guides were great and extremely well versed on their regions and cities. All of the accommodations were definitely four-star and well prepared for us.
Best of Spain - even better than we had anticipated.
Difficult to identify any single event as the highlight as there were several that were truly exceptional; Barcelona, Toledo our hotel in Sevilla. The hotels, tour guides, travel arrangements all occurred exactly as the itinerary indicated. No surprises other than the trip was even better than we had anticipated.
We Had a Great Trip and Loved Our Spanish Itinerary
We had a great trip and loved our itinerary. The hotel locations were fantastic. Our guide, Angela, in Madrid was very nice, the guides in Toledo and Granada were exceptional!
Will definitely use Firebird Tours again
Everything was organized very well. Guides and drivers were very good and knowledgeable. We liked a lot how our guides gave us some free time after explaining everything for pictures. Overall a great experience. We will definitively use Firebird Tours again.
The whole trip worked out perfectly. I wish every private tour worked out this great
The whole trip worked out perfectly. I wish every private tour worked out this great.
Just what we were looking for!
We just arrived back home. The trip met all our expectations. Every driver and tour guide were right on time. Our train ride also went smoothly.
I would do it again
I would do it again. I thought the guides were pretty good, their English was especially clear and fluent, and their enthusiasm well expressed.
That was a FANTASTIC trip!
That was a FANTASTIC trip! We were super satisfied with everything! Special thanks to the guide in Alhambra - we all were just in love with his job as he was incredibly interesting! All other guides, logistical arrangements, and hotels were fantastic as well!
A very special trip to Spain
My thanks to you for a truly outstanding Firebird Tour to Southern Spain. My friends and I had a wonderful time. The hotels were quite lovely and the guides were excellent. Thank you for all you did to make this such a very special trip.
We have positive comments only
We have positive comments only. Our food tour in Barcelona was nice. Everything went smoothly and as per planning. Guides had great English, education, and knowledge about history (especially loved the one in Lisbon).
