English, AustralianFirebird Tours Reviews
The greatest feeling we experience in our working day is the satisfaction of hearing back from our clients after the journey is over. It is very rewarding to know we've achieved more than what the client had hoped for when they picked us to handle their journey. We are happy to have a 99.8% customer satisfaction rate. As for the remaining 0.2%, we are constantly working on making them happy as well. If you have traveled with us and wish to leave us a review about our services, you can do so by visiting third-party websites of the Better Business Bureau and Trust Pilot or by getting involved in an on-going discussion on Trip Advisor.
This was a last minute booking and it was great
This was a last-minute booking and it was great! From start to finish we had wonderful tour guides, very polite and helpful, very knowledgeable and very timely. Our driver Antonio was wonderful too. Our Sorento cooking class was an absolute pleasure. Hotels were seaside with great locations and views! Highly recommend this tour group. Our travel coordinators, Margarita, and Anastasia were both wonderful to work with, very attentive and flexible to accommodate us.
I absolutely loved this trip!
I absolutely loved this trip! Not only was it beautiful, I learned a lot of interesting history from all of the tour guides. They were also accommodating and friendly. Highlights of the trip were visiting the bee farm, tasting the varieties of honey, olive oils, and wine tasting at Gambino Winery. Staying at beautifully landscaped hotels.
This was one of the most flawless, amazing vacations I have ever taken
This was one of the most flawless, amazing vacations I have ever taken. Our travel coordinators answered every question in a timely manner, they changed our itinerary as requested, they gave us advice on how to make the trip easier, they changed our hotels to fit into our budget - all was good. Fortunately, we NEVER called the on-trip support. I got an email as soon as I arrived with their information if I needed to call.
Firebirdtours logistics was very good
Firebirdtours logistics was very good. Thank you.
Time spent in Florence was wonderful
The time spent in Florence was wonderful.
Enjoyed Stresa and Lake Maggiore tour
Enjoyed Stresa and Lake Maggiore tour. Vineyards in Alba were beautiful with perfect weather.
Amalfi Coast is an awesome place
Amalfi Coast is an awesome place. Liked it very much.
The tour guides were wonderful
The tour guides were wonderful. Five stars, thank you!
Loved the scenery in Italian lakes region very much
Loved the scenery in the Italian lakes region very much. The transfers that were by a private driver, were excellent.
Cannot express in words just how wonderful my trip to Italy was
Dear Firebird and especially my travel coordinator, Kate...I cannot express in words just how wonderful my trip to Italy was.
