English, AustralianFirebird Tours Reviews
The greatest feeling we experience in our working day is the satisfaction of hearing back from our clients after the journey is over. It is very rewarding to know we've achieved more than what the client had hoped for when they picked us to handle their journey. We are happy to have a 99.8% customer satisfaction rate. As for the remaining 0.2%, we are constantly working on making them happy as well. If you have traveled with us and wish to leave us a review about our services, you can do so by visiting third-party websites of the Better Business Bureau and Trust Pilot or by getting involved in an on-going discussion on Trip Advisor.
An absolutely perfect trip to Italy
From the first phone call to discuss what we wanted to the perfect itinerary, the always punctual drivers and the friendly and knowledgeable tour guides, we had the best stress-free week in Italy.
It was an astonishing vacation!
I will never be able to express how thankful we are for our trip to Italy! Firebird helped my mom, my sister, and I plan a trip to Italy for my mom's 75 birthday! From the minute we landed in Venice until we were home it was an astonishing vacation!
My family and I truly enjoyed our Switzerland and Italy vacation
My family and I truly enjoyed our Switzerland and Italy vacation. We couldn't have managed this trip without Firebird’s help. It was a trio of a lifetime to take with my family and it went better than I expected. I have already recommended Firebird to friends and family.
Thank you for making our Italian trip enjoyable.
We chose Firebird because of the wonderful reviews from previous customers. We have already told others that we could recommend Firebird Tours if they were interested in taking a trip with private guides as we did. Thank you for making our Italian trip enjoyable.
Superb tour to Italy! You really deserve a round of applause
I wasn't sure what to expect from our trip to Italy but my mom and I were very surprised with how smoothly everything went. The time of the tour flew by simply because it was a superb tour to Italy. We really wanted stay for a longer time.
I think that no place on Earth can be more interesting to tour than Italy
A million times thank you! Italy is an incredibly beautiful country. I think that no place on Earth can be more interesting to tour than Italy. Best pasta, pizza and overall all food I've ever tasted in my life. Recommend this tour to those who want to see the real Europe.
Really liked our Italy travel
Really liked the two main hotels, particularly the Albergo Del Sennato right NEXT to Pantheon: a very pleasant surprise. Guides were terrific, knowledgeable and nice- particularly enjoyed our day at the Colosseum, where we were shown Campo del Fiori and the best place for cappucino. Next time, I would suggest scheduling some evening tours or activities on some of the days, as our tours all ended by 1:00. Things went very smoothly logistically for the most part- hotels, guides, and drivers were on top of everything.
A wonderful trip. Fabulous sights. Exquisite hotels.
A wonderful trip. Fabulous sights. Exquisite hotels. And the best feature was our delightful knowledgeable helpful guides.
Everything on our trip was seamless!
Everything on our trip was seamless! It was perfect! I have no suggestions for any improvement whatsoever. We will not hesitate to use Firebird again and will recommend it highly to our family and friends.
A wonderful and professional service
The tour guides were exceptionally professional and provided wonderful courtesy to my elderly mother. The transfers were punctual and their patience was greatly appreciated.
