English, AustralianFirebird Tours Reviews
The greatest feeling we experience in our working day is the satisfaction of hearing back from our clients after the journey is over. It is very rewarding to know we've achieved more than what the client had hoped for when they picked us to handle their journey. We are happy to have a 99.8% customer satisfaction rate. As for the remaining 0.2%, we are constantly working on making them happy as well. If you have traveled with us and wish to leave us a review about our services, you can do so by visiting third-party websites of the Better Business Bureau and Trust Pilot or by getting involved in an on-going discussion on Trip Advisor.
There was a surprise at every corner!
We just returned from our trip to Moscow and St. Petersburg. It was fantastic, like a Faberge egg! There was a surprise at every corner! Our group and the guides were fantastic. Both guides were extremely knowledgeable and we didn't have to wait in a line anywhere.
We had the most wonderful time in Russia
We had the most wonderful time in Russia! Our guides were exceptional! They were so well versed in explaining the history of each sight we visited. Thank you so much for all your help in planning this wonderful trip for us.
We appreciate everyone’s kindness and hospitality in Russia
Our guides in Moscow and St. Petersburg were wonderful. Both were very knowledgeable and made efforts to show us additional sights that weren’t scheduled but were interesting to us. We appreciate everyone’s kindness and hospitality.
Best trip EVER
I would recommend this trip to anyone who has a taste for adventure! Best trip EVER! Beyond my expectations! The organization was unbelievable and efficient! I would recommend this trip to anyone who has a taste for adventure!
We had a wonderful time
Thank you all at Firebird for making this an enjoyable and unforgettable trip to Russia. We had a wonderful time. We have taken some tours in the past but this one was the best out of them all. It was absolutely stress-free.
I really enjoyed the itinerary of the small group tours
The arrangements for our tour of Moscow, St. Petersburg and the Baltics (Tallin, Riga, Vilnius) were perfectly executed. The guides were knowledgeable and professional in their delivery. All the hotels were comfortable and the breakfast buffets were varied and delicious.
Scandinavian Capitals & Fjords with Helsinki and St. Petersburg
Thank you for planning the trip of a lifetime. Everyone in our group had a great time on the trip. The itinerary that you have planned for us was just what we were hoping. The trip more than exceeded our expectations. The memories that I had from the trip is priceless.
The Volga Dream Cruise met or even exceeded our expectations
I really enjoyed the trip. Particularly appreciated the very helpful assistance throughout the tour preparation process. I will happily recommend your company to anyone who would like to ravel in Russia. Thanks for all your help in making it possible.
Amazing!! This was probably one of the best trips I have had overseas
Amazing!! This was probably one of the best trips I have had overseas. It was my mother's first ever trip out of the US. She loved it! The Classic Moscow & St. Petersburg tours were well organized and provided great pictures and lots of information.
It is a priceless adventure!
On behalf of myself; husband, Larry; son, Jason; and daughter-in-law, Elena, I would like to express our thanks and gratitude to you and many other folks at Firebird Tours for a wonderful trip. t is a priceless adventure! I highly recommend your company and this tour.
