Skip to main content
Home
FirebirdTours®
Travel better
  • Destinations
  • Tours
  • Planner
  • About
  • Scandinavia
  • Italy & Sicily
  • UK & Ireland
  • Iberia & Morocco
  • France & Benelux
  • Switzerland & Alps
  • Central Europe
  • Aegean & Balkans
  • Japan & Asia
  • Arabia & Africa
Search

Plan a Journey of a Lifetime to Italy

Italy Tours
Italy Tours

Discover Italian gems from Venice, Florence & Rome, to Amalfi & Sicily

North Italy Tours
North Italy Tours

Travel around Northern Italy: Milan, Verona, Venice & beyond

South Italy Tours
South Italy Tours

Explore the best of Southern Italy, including the Amalfi Coast

Tuscany Tours
Tuscany Tours

Enjoy the Renaissance heritage and endless vineyards of Tuscany

Cinque Terre Tours
Cinque Terre Tours

Dive in the colors of the charming Cinque Terre villages

Sicily Tours
Sicily Tours

Tour the glorious Italian island, rich in history and scenic nature

It's Smart to Plan Now

Start planning your trip now, before prices skyrocket.

Plan a Tour to Italy
Start Planning
  • Small Group Tours
  • Seasons
  • Themes
  • Types
  • Trending Now
  • Classic Choice
  • Sunny Spots
  • Spicy Heritage
  • Asian Fusion
Search

You Can Book Your Tour For 2023 

Best of Spain Tour 2021
Best of Spain

Set off on an exciting adventure in Spain

Cultural Capitals
Cultural Capitals

Enjoy an Italian adventure when you book or customize your trip

Scandinavian Capitals & Fjords
Scandinavian Capitals & Fjords

First time traveling to Scandinavia? We built this tour for you

Best of Scotland
Best of Scotland

Take in the charming atmosphere of stunning Scotland

Best of Portugal
Best of Portugal from Lisbon to Porto

Set off on an adventure through picturesque Portugal 

Essence of Ireland
Essence of Ireland

It's time to delve into the incomparable Irish spirit 

YOUR JOURNEY AWAITS

Fill out the short trip survey to receive a personalized itinerary from a destination expert.

Specials for Couples
Browse tours
  • Scandinavia
  • The UK & Ireland
  • Italy & Iberia
  • Western Europe
  • Central Europe
  • Eastern Europe
  • Our Blog
  • What to See
  • Before You Go
Search
Find Out More Travel-Related Info on the Firebird Blog
Firebird Blog

Enrich your knowledge of European destinations on your list.

Destination Focus

Dreaming about a specific country to visit? Read about it.

Firebird Experiences

Find out your top choices for unforgettable activities in Europe.

Lists & Rankings

Learn about all the unmissable "tops", "bests", "mosts" in Europe.

Firebird News

Catch up with all the latest events & updates surrounding Firebird Tours.

Best Places to Visit in Alaska

Jump straight to the freshest and hottest travel content.

  • Our Story
  • Reviews
  • Work With Us
  • Our Partners
  • Reservation Policies
  • Careers
  • Contact Us
Search
Meet Firebird Tours & Learn About the Company
Meet Firebird Team
About Us

Meet Firebird Tours and learn more about what we do

Travel Better with Our Tours

Read all about the specific advantages & benefits of our tours

Firebird Tours Awards & Recognitions
Our Timeline & Awards

Find out more about our timeline & recognitions

Firebird Tours ®
1700 East Las Olas Blvd, Suite 302, Fort Lauderdale, FL 33301, USA.
Arsia AG
Neugasse 23, 6300 Zug, Switzerland

My Firebird

  • Trip survey
  • Contact us

Groups & Agents

  • MICE & Groups
  • Agent Sign-up
  • Guides & Suppliers

+1 (800) 884-1721

  • United States :+1 (800) 884-1721
  • Australia :+61 2 6188 8118
  • Singapore :+65 3159 0718
  • Europe :+41 43 508 0368
  • Switzerland :+41 43 508 0368
  • United Arab Emirates :+971045644518
search
$ USD
  • AUD
  • CAD
  • CNY
  • DKK
  • EUR
  • GBP
  • NOK
  • NZD
  • RUB
  • SEK
  • USD

You are here

Home
/
Reviews

Firebird Tours Reviews

What real clients say about our service

The greatest feeling we experience in our working day is the satisfaction of hearing back from our clients after the journey is over. It is very rewarding to know we've achieved more than what the client had hoped for when they picked us to handle their journey. We are happy to have a 99.8% customer satisfaction rate. As for the remaining 0.2%, we are constantly working on making them happy as well. If you have traveled with us and wish to leave us a review about our services, you can do so by visiting third-party websites of the Better Business Bureau and Trust Pilot or by getting involved in an on-going discussion on Trip Advisor.

Rating: 4.9 / 5 based on more than 1010 client reviews

Read more Collapse
Back
Filter Reviews
  • Apply
  • Reset filters
Justin Chapman
from United States:
United States
5

Fantastic experience all around

Traveled to Russia

Fantastic experience all around! All of the Firebird Tours staff were incredibly helpful. We were not easy clients given how fast we needed to plan this trip. Our Travel Coordinators Anna, Kate, and Anastasia were all amazing! Super responsive, understanding to our needs, and forward-thinking. Anna was especially incredible. She was very proactive and constantly checked in on us. The highlight of our trip was our tour guide in Moscow - Olga. We have had hundreds of tour guides in our lives in close to 50 countries. Olga was by far our best one.

Published, Jan 10, 2022
Read more
Tom C.
from Russia:
Russia
4

Treasures of St. Petersburg

Traveled to Russia

The trip was as expected. Our guide, Maria, was informative, thoughtful and entertaining... the only thing lacking was nice, sunny weather.

Published, Jul 21, 2021
Read more
Cathleen Coetzee
from South Africa:
South Africa
5

GREAT Russia trip and experience

Traveled to Russia

I must say from the day I started to book my trip till the day I got home I had one GREAT trip and experience I always felt safe and cared for help was seconds away not that I needed any. I will definitely highly recommend your company to any traveler to Russia WELL DONE to the Whole team THANK YOU for making this happen for me !!!

Published, Dec 13, 2019
Read more
Cynthia J. Bloom
from United States:
United States
5

Silk Road Exploration

Traveled to China, Kazakhstan, Uzbekistan, Turkmenistan, Kyrgyzstan, Russia

We went on a 21-day rail adventure across China, Kazakhstan Uzbekistan, and Russia. The places we saw along our route were amazing! I could keep on sharing the highlights of our trip but it would take me forever as there were plenty of places that we loved and would love to revisit one day. Thank you for an unforgettable experience.

Published, Sep 06, 2018
Read more
Jenny Riccord
from United States:
United States
5

Russian adventure

Traveled to Russia

We went to great places and both tour guides told us lots of information about the cathedrals, palaces, museums, villages and subways in Moscow and St Petersburg. My favorite place was the Hermitage Museum in St Petersburg I adored seeing the Impressionist paintings!!

Published, Aug 17, 2018
Read more
Lori Siegel
from United States:
United States
5

It was fabulous from start to finish

Traveled to Russia

It really was a fabulous trip and Firebird was great to work with. Sergiev Posad was the most enjoyable part of the countryside. I wouldn't hesitate to work with this company again.

Published, Aug 17, 2018
Read more
Patricia Verbovszky
from United States:
United States
5

There was a surprise at every corner!

Traveled to Russia

We just returned from our trip to Moscow and St. Petersburg. It was fantastic, like a Faberge egg! There was a surprise at every corner! Our group and the guides were fantastic. Both guides were extremely knowledgeable and we didn't have to wait in a line anywhere.

Published, Aug 16, 2018
Read more
Minwoo Kim
from United States:
United States
5

Everything ran as smooth as it could possibly be

Traveled to Russia

The trip was wonderful, everything went well and much better than what we expected. Guides were great and logistics ran as smooth as it could possibly be. Even the weather was nice in both Moscow and St. Petersburg.

Published, Aug 16, 2018
Read more
Linda Birchall
from United States:
United States
4

The itinerary was wonderful

Traveled to Russia

The itinerary was wonderful. We got into each sight quickly for the most part. The interior visits were arranged nicely and the guides were helpful and informed. They taught us so much about Russia.

Published, Aug 16, 2018
Read more
Marie Bentz
from United States:
United States
5

It was a dream vacation!

Traveled to Russia

Excellent vacations! We got back from our Russia trip yesterday and it was a dream vacation! Our tour guides in Moscow and St. Petersburg were THE BEST - very knowledgeable and always took a superior care of us. The hotels were splendid, specially Angleterre hotel in St. Petersburg.

Published, Aug 16, 2018
Read more
  • Show more Reviews
Our websites:
Our websites:
Rail.Ninja
Triptile
Request quote

Contact us

  • Call us now
  • Call us now
  • Call us now
  • Request a call
  • Chat on WhatsApp
  • Start Live chat
  • Contact via email
  • Back
Firebird Tours Travel Company
FIREBIRD TOURS
+1 (800) 884-1721
TRIP SURVEY
 
NORTH & UK

Scandinavian Tours

Northern Lights Tours

Norway Tours

Finland Tours

Sweden Tours

Britain Tours

Ireland Tours

SOUTH & WEST

Italy Tours

Spain Tours

Portugal Tours

Morocco Tours

France Tours

Germany Tours

Switzerland Tours

EAST & CENTER

Hungary Tours

Czech Republic Tours

Baltics Tours

Caucasus Tours

Poland Tours

Japan Tours


Firebird Specials

Triptile Blog

United States Flag
Firebird Tours ®, LLC
401 E. Las Olas Blvd, Suite 1400, Ft. Lauderdale, FL 33301, USA.
Switzerland Flag
Arsia AG
Baarerstrasse 14, 6300 Zug, Switzerland.


Payment options
Firebird Tours Payment OptionsSecure payments

Fla. Seller of Travel Ref. No. ST39939 All Rights Reserved © 2023
Terms of Service | Privacy Policy