English, AustralianFirebird Tours Reviews
The greatest feeling we experience in our working day is the satisfaction of hearing back from our clients after the journey is over. It is very rewarding to know we've achieved more than what the client had hoped for when they picked us to handle their journey. We are happy to have a 99.8% customer satisfaction rate. As for the remaining 0.2%, we are constantly working on making them happy as well. If you have traveled with us and wish to leave us a review about our services, you can do so by visiting third-party websites of the Better Business Bureau and Trust Pilot or by getting involved in an on-going discussion on Trip Advisor.
Rating: 4.9 / 5 based on more than 1010 client reviews
Everything was smooth and perfectly planned.
Everything was smooth and perfectly planned. Our guide was so knowledgeable and friendly, we had such a great time with her.
Amazing trip
Amazing trip. FERRY to Oslo took too much time. Arrived in Oslo 9 30 am. and left Oslo the next day for the train at 10 30 am. was not 2 days in Oslo. A suggestion would be a train ride from Copenhagen to Stockholm and then a train to Oslo from Stockholm. Needed more time in big cities. Was not able to take Flam rail. We were bussed to Flam at Voss by train took more time. FLAM was a beautiful restaurant and was fun. BALESTRAND WAS AMAZING.
Very well organized
Very well organized. Everyone performed as stated. Guides very knowledgeable.
Good Small Group Tour
This trip worked out well for our small group. We had an excellent guide, who adapted to our needs for a slower tour.
Loved Copenhagen, Flam, and Bergen
Loved Copenhagen, Flam, and Bergen. I could have spent more time in each place! This was my first experience with your company, so I didn't know just what to expect. Everything happened just the way you advertised - logistics were seamless, and the guides were knowledgeable and helpful wherever we went.
We had a great time!
We had a great time! The locations of the hotels in each city was perfect. So close to local attractions.
The walking tour guides were so knowledgeable and personable.
Excellent tour
The tour was excellent. We saw most of the sights we wanted to, the guides were on time and mostly knowledgeable, the hotels were good with one exception.
Logistics all worked perfect
Logistics all worked perfectly. Guides were very good. Good hotels.
Knowledgeable Tour Guides
The guides were very knowledgeable. Sophia in Stockholm was amazing and so helpful.
Wonderful Time
Had a wonderful time. The guides were all well versed on their respected tour. In fact they wore me out.
