English, AustralianFirebird Tours Reviews
The greatest feeling we experience in our working day is the satisfaction of hearing back from our clients after the journey is over. It is very rewarding to know we've achieved more than what the client had hoped for when they picked us to handle their journey. We are happy to have a 99.8% customer satisfaction rate. As for the remaining 0.2%, we are constantly working on making them happy as well. If you have traveled with us and wish to leave us a review about our services, you can do so by visiting third-party websites of the Better Business Bureau and Trust Pilot or by getting involved in an on-going discussion on Trip Advisor.
The balance Firebird planned each day was perfect
We enjoyed getting an overview of each city and then having the rest of the day and evening to explore on our own or return to something we saw with the guide. The hotels were top notch. The boat rides were a lot of fun.
I am very impressed by my trip to Scandinavia
There were so many logistical aspects of this recent trip, including overnight sea travel, multiple flights, train rides, bus transportation, etc. and every transfer and aspect of this moving from place to place went absolutely smoothly.
I felt I got what I expected from the tour!
Thank you Firebird for an amazing experience. My travel consultant was brilliant and always responded quickly. I'm so pleased that we added The Baltic States to this tour. It is completely different from Scandinavia, and maybe, needs just a little bit more promotion.
For six weeks we lived in the lap of luxury!
During our many years of traveling abroad, we’ve worked with numerous travel companies, but NONE can be compared to the top-notch service we experienced with Firebird.
Everything went like clockwork!
We had the time of our lives and will be looking to plan another holiday with Firebird next year sometime hopefully. The organization by Firebird was unparalleled, everything went like clockwork. I’ve been telling everyone how outstanding Firebird is.
Everything worked out beautifully
I really appreciate all you did for us in arranging our tour of Norway. Everything worked out beautifully. The drivers were all there to meet us as scheduled. Your assistance made our trip go so smoothly and worry-free.
Thanks so much for a superb experience! - Scandinavian Capitals & Fjords with Helsinki, 2017
Wonderful! Awesome! Enter Firebird. They had the perfect trip in their choices for what I wanted to do in the Scandinavian capitals tour. I would not hesitate to use Firebird again and I will surely recommend them to my friends and family. Thanks so much for a superb experience!
We had an absolutely amazing time on our vacation to Norway and Sweden. Firebird was so helpful
Scandinavian Capitals & Fjords with Helsinki and St. Petersburg
Thank you for planning the trip of a lifetime. Everyone in our group had a great time on the trip. The itinerary that you have planned for us was just what we were hoping. The trip more than exceeded our expectations. The memories that I had from the trip is priceless.
If you are planning a trip to Scandinavia then Firebirds tours is your "must use" travel consultant
If you are planning a trip to Scandinavia then Firebirds tours is your "must use" travel consultant. We wanted high end and for what we requested as well as so convenient to our plans - where we could get our own discounted rates they were happy to allow us to book that one hotel ourselves no pressure - I can go on and on!
