Firebird Tours Reviews
The greatest feeling we experience in our working day is the satisfaction of hearing back from our clients after the journey is over. It is very rewarding to know we've achieved more than what the client had hoped for when they picked us to handle their journey. We are happy to have a 99.8% customer satisfaction rate. As for the remaining 0.2%, we are constantly working on making them happy as well. If you have traveled with us and wish to leave us a review about our services, you can do so by visiting third-party websites of the Better Business Bureau and Trust Pilot or by getting involved in an on-going discussion on Trip Advisor.
Rating: 4.9 / 5 based on more than 1010 client reviews
Trip of a lifetime
This was the trip of a lifetime. Our Trip Advisor, Thomas, was very responsive to the various questions we submitted.
Great Trip
It was a great trip. We were sad for the cancellation of the private driver excision to lack command Lugano.
Fabulous vacation
Fabulous vacation. Every detailed was planned perfectly !!!
Amazing trip!!
Amazing trip!! Our itinerary, guides, hotels, excursions, and transfers were top notch! Everything was seamless and made our trip fantastic!
Perfect
It was perfect. The guides were unbelievably knowledgeable and every transfer was perfect.
The trip was fun and well planned
The trip was fun and well planned, I do wish we were informed about the number of churches we would be entering during the trip as I was not told to pack enough clothes that covered my knees and was forced to wear the same 2 pairs of pants for 2/3rds of the trip.
Private Tour
We chose the private tour option for our group of 4 and it was the perfect blend of having some plans in place and having free time.
Amazing!!
Amazing. Saw many iconic spots. Everything was very well organized.
All of the guides were wonderful
All of the guides were wonderful and I am so happy that we were able to see everything that we did. The hotels were great. The transfers were almost seamless and overall we had a great time.
