The trip was fabulous!

Jane Wagner from United States traveled to Switzerland
4

The trip was fabulous! We loved the variety of activities and the amount of “free time.”
You calculated just the right amount of time spent on tours and activities, Jungfraujoch for example.
Anne Marie was a great guide in Zurich, very knowledgeable and even helped with our lost luggage situation, and suggested places to eat and where to shop for clothes and toiletries.
Marie in Lucerne was fantastic! Knowledgeable, upbeat and obviously loves what she does! She even gave us a box of chocolates! We thought she was the best!
Brett in Montreux gave a good overview of the city and took us to places we wouldn’t have found on our own. Very laid-back, and he admitted he is not much of a historian.
On a scale of 1-10, we would rate the Glockenhof in Zurich as a 9 with an 8 on the breakfast buffet. St Moritz a 9 with a 7 on breakfast. Zermatt - Alpenhof was a 9 with a 10 on the breakfast. VERY kind and helpful employees! [Suggestion: you called this hotel the Wellness Alpenhof. That caused confusion when we tried to call for the shuttle from the train station. People in town know it as the Alpenhof.]
Interlaken-as we already reported, the hotel was such a disappointment. We give it a 4. Very hot-no AC. Our room was in the 80’s F. Nothing luxurious about it. A 3star at best. Small bathroom. The breakfast buffet was a 2! No fresh fruit.
Lucerne was great. Very convenient location We upgraded the room and would rate that an 8, breakfast buffet a 7. Loved the city and the extended tour you arranged! A wonderful overview and experience.
Montreux- the hotel was in the most convenient location. Our room was quite luxurious, but it was small. We laughed when we couldn’t get our luggage in the room because there was so little room between the bed and the wall!
We still would rate it a 9 because it was so lovely. The breakfast buffet was a 10!
I think our greatest frustration was the lack of shuttle service. As I’ve already mentioned, we could have used a taxi or hotel shuttle in Zurich to the train station; in St Moritz (yes, it’s only a 10minute walk to the hotel, but it’s straight uphill!); in Interlaken (I’ve already reported this).
We would have preferred first-class tickets for ALL trains.
Great job! Thank you! We’ve already given your name to some neighbors who enjoy traveling as much as we do!

Published,
September 22, 2021
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