Firebird Tours was very responsive and supportive to all the questions

Jay & Robin Richman from United States traveled to Italy
5

Excellent tour. So much to see and do during the tour. The people we were with were friendly and engaging. Excellent tour guides. Very knowledgeable and courteous. Excellent train transportation between cities, other transportation from airport to hotels, hotels to train station. The downside was the hotels in Venice, Florence, Rome, and Naples. Rooms were small, no air conditioning as the tour was before May 15. The hotel in Rome had poor lighting in the bathroom. There was a stairwell in the room that had a sharp edge directly over the desk area. We had to move to another room in the hotel in Florence due to a water leak. Our luggage did not make the trip from Frankfurt, Germany to Dulles Airport. We received the luggage Monday afternoon. Firebird Tours was very responsive and supportive to all the questions raised over the past two years, including the PCR test requirements and location. There were so many highlights in each of the locations. We liked the quirkiness of Venice. In Rome the Colosseum was impressive. Pompei was very interesting. The Sistine Chapel was spectacular. 

Published,
May 10, 2022
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