English| $ USD
Wonderful! Awesome! I usually do all our trip planning. When I started my planning for Norway and Iceland i thought I was so close to other countries that it would be a shame if we left them out. Enter Firebird. They had the perfect trip in their choices for what I wanted to do in the Scandinavian Capitals tour. Even better, there was an emphasis on Western Norway and the fjords, which was my original reason for the trip. I only had to plan for the addition of Iceland. Some high points; a) We stayed at the BEST hotels! Everyone was just great with superb location and fantastic breakfasts. b) Tours were perfect length. Three hours gave us plenty of time on our own to further explore. Just right. c) Communications. From start to finish I was kept informed and my coordinator responded quickly and correctly to my pre-departure questions. Kudos to Sim and the whole team! d) Personalizing the trip. The Firebird team remembered my birthday and sent a nice snack tray to my hotel room! Nice touch! Tour guides were overall very good. Some hurried through the tour and one injected some politics into the tour. I want to hear history and about sights, restaurants, etc., not political opinions. This is just based on personality. Overall it was still very good. I would not hesitate to use Firebird again and I will surely recommend them to my friends and family. Thanks so much for a superb experience!