It was a wonderful trip and we will gladly work with you again!

Maggie Hill from United States traveled to Denmark, Norway, Sweden, Finland
5

It's a pleasure to give you a debriefing of our recent trip to Scandinavia, and to acknowledge the good planning that went into it. Thank you. As well, the minor difficulties may help the next customer to avoid making the same missteps. Pickup in Copenhagen went extremely well. The hotel was friendly and helpful. Pickup to leave Copenhagen was a bit irritating, as we were scheduled to leave at 2:30, arrived back at the hotel at 2:25 from a morning jaunt in the city, and the driver was quite flustered and hurrying us saying "we are late" — unfortunately, this fellow's demeanor made our exit from Cophenhagen less than smooth. Pickup in Oslo lovely; hotel very nice and accommodated our request for an upgrade. We found that the standard rooms were truly small for us. Train ride to Flam was wonderful! What a magical place it is there — it was our mistake to blow in and out of there as we could have spent another night soaking up that beauty! On another note, we were unable to make the planned bicycle trip from Myrdal to Flam! Here's why: we had the voucher for the train ride to Myrdal but could not pick up the tickets on time — a cruise ship came in and they were lined up for tickets; there was no automatic machine so we stood on that line passed our time for boarding (9:45) and that was that. We ended up paying for another bike company to rent bikes to ride to see the old Stave church in Flam…..but we were pretty disappointed. For your purposes, it might be a good idea to tell folks to pick up their tickets the day before, which is also before the cruise ship docks. The boat trip to Bergen was just great, too. Again, in Bergen, we upgraded our room and ended up with a fabulous view right across from the iconic buildings view that you see on posters of Bergen. Lucky us! Very smooth pickup and dropoff to airport flight to Stockholm. And, very timely and smooth pickup to hotel in Stockholm. Again, we upgraded our room when we got to hotel. And finally, we had a wonderful surprise from Firebird Tours! Thank you so much for that. It was a wonderful trip and we will gladly work with you again. Next year, maybe Italy!

Published,
July 17, 2017
Read more Collapse
Grid
List
5
4.96
217 Reviews
5
4.96
217 Reviews
3 countries, 5 cities
4-starhotels
DenmarkNorwaySweden3 countries,5 cities
DenmarkDenmark:Copenhagen
NorwayNorway:Oslo, Flam, Bergen
SwedenSweden:Stockholm
5
4.98
217 Reviews
5
4.98
217 Reviews
10 days
3 countries, 5 cities
4-starhotels
DenmarkNorwaySweden3 countries,5 cities
DenmarkDenmark:Copenhagen
NorwayNorway:Oslo, Flam, Bergen
SwedenSweden:Stockholm
5
5.00
248 Reviews
5
5.00
248 Reviews
4 countries, 6 cities
4-starhotels
DenmarkNorwaySwedenFinland4 countries,6 cities
DenmarkDenmark:Copenhagen
NorwayNorway:Oslo, Flam, Bergen
SwedenSweden:Stockholm
FinlandFinland:Helsinki
5
4.89
248 Reviews
5
4.89
248 Reviews
12 days
4 countries, 6 cities
4, 5-starhotels
DenmarkNorwaySwedenFinland4 countries,6 cities
DenmarkDenmark:Copenhagen
NorwayNorway:Oslo, Flam, Bergen
SwedenSweden:Stockholm
FinlandFinland:Helsinki
5
4.84
219 Reviews
5
4.84
219 Reviews
3 countries, 6 cities
4-starhotels
DenmarkNorwaySweden3 countries,6 cities
DenmarkDenmark:Copenhagen
SwedenSweden:Stockholm
5
5.00
182 Reviews
5
5.00
182 Reviews
1 country, 6 cities
4-starhotels
Norway1 country,6 cities
5
4.91
184 Reviews
5
4.91
184 Reviews
8 days
1 country, 4 cities
4-starhotels
Norway1 country,4 cities
5
4.88
182 Reviews
5
4.88
182 Reviews
9 days
1 country, 6 cities
4-starhotels
Norway1 country,6 cities
5
4.92
124 Reviews
5
4.92
124 Reviews
10 days
1 country, 4 cities
4-starhotels
Sweden1 country,4 cities
5
4.95
182 Reviews
5
4.95
182 Reviews
1 country, 3 cities
4-starhotels
Norway1 country,3 cities
NorwayNorway:Oslo, Flam, Bergen
5
4.88
182 Reviews
5
4.88
182 Reviews
6 days
1 country, 4 cities
4-starhotels
Norway1 country,4 cities
5
4.82
217 Reviews
5
4.82
217 Reviews
10 days
3 countries, 5 cities
4-starhotels
DenmarkNorwaySweden3 countries,5 cities
DenmarkDenmark:Copenhagen
NorwayNorway:Oslo, Flam, Bergen
SwedenSweden:Stockholm
5
4.96
121 Reviews
5
4.96
121 Reviews
7 days
1 country, 2 cities
4, 5-starhotels
Finland1 country,2 cities
5
4.83
183 Reviews
5
4.83
183 Reviews
11 days
1 country, 4 cities
4, 5-staraccommodation
Norway1 country,4 cities
5
4.83
182 Reviews
5
4.83
182 Reviews
12 days
1 country, 4 cities
4, 5-staraccommodation
Norway1 country,4 cities
5
4.92
121 Reviews
5
4.92
121 Reviews
8 days
1 country, 3 cities
4, 5-starhotels
Finland1 country,3 cities
5
4.88
121 Reviews
5
4.88
121 Reviews
7 days
1 country, 2 cities
4, 5-starhotels
Finland1 country,2 cities
5
4.96
121 Reviews
5
4.96
121 Reviews
6 days
1 country, 3 cities
4, 5-starhotels
Finland1 country,3 cities
5
4.83
104 Reviews
5
4.83
104 Reviews
7 days
1 country, 4 cities
4-starhotels
Denmark1 country,4 cities
4
4.00
162 Reviews
4
4.00
162 Reviews
8 days
2 countries, 6 cities
4, 5-starhotels
SwedenFinland2 countries,6 cities
4
4.00
218 Reviews
4
4.00
218 Reviews
16 days
2 countries, 8 cities
3, 4, 5-staraccommodation
NorwayFinland2 countries,8 cities
5
4.80
182 Reviews
5
4.80
182 Reviews
9 days
1 country, 5 cities
4-starhotels
Norway1 country,5 cities
4
4.00
217 Reviews
4
4.00
217 Reviews
12 days
3 countries, 5 cities
4-starhotels
DenmarkNorwaySweden3 countries,5 cities
DenmarkDenmark:Copenhagen
NorwayNorway:Oslo, Flam, Bergen
SwedenSweden:Stockholm
5
4.96
182 Reviews
5
4.96
182 Reviews
9 days
1 country, 4 cities
4-starhotels
Norway1 country,4 cities
4
4.00
184 Reviews
5
4.88
119 Reviews
5
4.88
119 Reviews
7 days
1 country, 3 cities
4, 5-starhotels
Finland1 country,3 cities
5
4.30
119 Reviews
5
4.30
119 Reviews
7 days
1 country, 2 cities
4, 5-starhotels
Finland1 country,2 cities
5
4.88
255 Reviews
5
4.88
255 Reviews
17 days
7 countries, 9 cities
4, 5-starhotels
DenmarkNorwaySwedenFinlandEstoniaLatviaLithuania7 countries,9 cities
DenmarkDenmark:Copenhagen
NorwayNorway:Oslo, Flam, Bergen
SwedenSweden:Stockholm
FinlandFinland:Helsinki
EstoniaEstonia:Tallinn
LatviaLatvia:Riga
LithuaniaLithuania:Vilnius
5
4.89
255 Reviews
5
4.89
255 Reviews
7 countries, 9 cities
4-starhotels
DenmarkNorwaySwedenFinlandEstoniaLatviaLithuania7 countries,9 cities
DenmarkDenmark:Copenhagen
NorwayNorway:Oslo, Flam, Bergen
SwedenSweden:Stockholm
FinlandFinland:Helsinki
EstoniaEstonia:Tallinn
LatviaLatvia:Riga
LithuaniaLithuania:Vilnius
5
4.84
217 Reviews
5
4.84
217 Reviews
3 countries, 7 cities
4-starhotels
DenmarkSwedenNorway3 countries,7 cities
5
4.88
247 Reviews
5
4.88
247 Reviews
9 days
4 countries, 4 cities
5-starhotels
DenmarkNorwaySwedenFinland4 countries,4 cities
DenmarkDenmark:Copenhagen
NorwayNorway:Oslo
SwedenSweden:Stockholm
FinlandFinland:Helsinki
5
4.90
207 Reviews
5
4.90
207 Reviews
10 days
3 countries, 5 cities
4-starhotels
DenmarkSwedenNorway3 countries,5 cities
DenmarkDenmark:Copenhagen
SwedenSweden:Malmo
NorwayNorway:Oslo, Flam, Bergen