It was a wonderful trip and we will gladly work with you again!

Maggie Hill from United States traveled to Denmark, Norway, Sweden, Finland
5

It's a pleasure to give you a debriefing of our recent trip to Scandinavia, and to acknowledge the good planning that went into it. Thank you. As well, the minor difficulties may help the next customer to avoid making the same missteps. Pickup in Copenhagen went extremely well. The hotel was friendly and helpful. Pickup to leave Copenhagen was a bit irritating, as we were scheduled to leave at 2:30, arrived back at the hotel at 2:25 from a morning jaunt in the city, and the driver was quite flustered and hurrying us saying "we are late" — unfortunately, this fellow's demeanor made our exit from Cophenhagen less than smooth. Pickup in Oslo lovely; hotel very nice and accommodated our request for an upgrade. We found that the standard rooms were truly small for us. Train ride to Flam was wonderful! What a magical place it is there — it was our mistake to blow in and out of there as we could have spent another night soaking up that beauty! On another note, we were unable to make the planned bicycle trip from Myrdal to Flam! Here's why: we had the voucher for the train ride to Myrdal but could not pick up the tickets on time — a cruise ship came in and they were lined up for tickets; there was no automatic machine so we stood on that line passed our time for boarding (9:45) and that was that. We ended up paying for another bike company to rent bikes to ride to see the old Stave church in Flam…..but we were pretty disappointed. For your purposes, it might be a good idea to tell folks to pick up their tickets the day before, which is also before the cruise ship docks. The boat trip to Bergen was just great, too. Again, in Bergen, we upgraded our room and ended up with a fabulous view right across from the iconic buildings view that you see on posters of Bergen. Lucky us! Very smooth pickup and dropoff to airport flight to Stockholm. And, very timely and smooth pickup to hotel in Stockholm. Again, we upgraded our room when we got to hotel. And finally, we had a wonderful surprise from Firebird Tours! Thank you so much for that. It was a wonderful trip and we will gladly work with you again. Next year, maybe Italy!

Published,
July 17, 2017
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5
4.96
198 Reviews
5
4.96
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3 countries, 5 cities
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