Loved the scenery in Italian lakes region very much

PAUL Kenneth CASE from United States traveled to Switzerland, Italy
4

There was a problem getting the payment to the hotel in Stresa, causing me to have to contact Firebird several times. The payment was not confirmed by the hotel until the morning of our checkout. A problem with the train from Brig to Stressa caused us to miss our transfer in Stresa, and we were required to get our own transportation from the train to the hotel. The transfers that were by a private driver, were excellent, but the transfers by train were less so. The train transfers were rushed and more stressful than I would have preferred. The train problem we encountered from Brig to Stresa, was not the fault of Firebird but was indicative of the potential for problems when required to travel in this manner.

Published,
October 4, 2021
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