English| $ USD
If you are planning a trip to Scandinavia then Firebirds tours is your "must use" travel consultant. When I first contacted Firebird tours I was concerned about their legitimacy since being an American who relies heavily on trip advisor I did not see a presence on trip advisor except for an outdated forum of other Americans questioning their legitimacy. In addition they had a phone number in Miami Florida and offices in St. Petersburg Russia. What I learned was that they are the real deal and there's no reason to be concerned. I planned a family vacation through Norway Sweden and Denmark (Scandinavian Capitals & Fjords Discovery, July 2016). My travel counselor and logistics specialist were fabulous to work with and the trip turned out to be better than I ever could've dreamed! I am very particular and my travel counselor was incredibly patient with my many many phone calls and buzillion of questions! Each time I called he gave me his full attention and was incredibly reliable and efficient with my time. I was looking to customize a very active adventure vacation and maximize each day (and evening for that matter since the sun sets after 10PM)... We are of east coast US mind set. And wanted each day to be chock full! EVERYTHING worked like clockwork and on one occasion where the guide misunderstood what we had planned, a phone call to the emergency number allowed us to fix the issue on the spot! They will plan as little or as much as you like. We hiked a glacier, toured the Hardanger fjord with a private driver so we could stop wherever we wanted, rented bicycles in Balestrand, cycled the Rallarvegen in Flam, had wonderful guides in Oslo, Stockholm and Bergen... The hotel recommendations were fabulous. We wanted high end and for what we requested as well as so convenient to our plans - where we could get our own discounted rates they were happy to allow us to book that one hotel ourselves no pressure - I can go on and on! Whatever you're looking to plan I have no doubt they can deliver!