Customer Satisfaction Reward is our Most Important Award
Our Awards
Our most important Reward is an appreciation of our service by our customers. Our second award that we value the most is our World Travel Award. There have been many more awards besides these two, and we are proud to be recognized for our work, but ultimately, we pay very little attention to receiving awards as it is our company culture to focus on what's important - and us, getting awards, is not the most important for our customers.
Customer Satisfaction - Our Main Award and Reward
We are proud to have a soaring customer satisfaction rate and we invite you to explore it on Trustpilot - an independent customer review website that gathers reviews from our customers. We also invite you to visit our own Customer Reviews section on our website.
A-rated travel company by BBB association
2022 & 2024 Travelers' Choice Awards Winner
Rated 'Excellent' by more than 1000+ travelers
Well-rated on Google Reviews
World Travel Award
We are proud to be winners of the World Travel Awards, which coins itself as Oscars of the travel industry. We are proud of this award because when we earned it, we were the first to do it in our category. Also, when we won it, the World Travel Award was indeed like an Oscar of the travel industry. It's probably not the case anymore, but for us, this award will always leave a great memory of great accomplishment.
World Travel Awards Winner
Travel & Hospitality Award Winner for 2021
2018 Winner of Stevie Awards
Australia Prestige Awards Winner 2023
Finalist of The Travel Awards in 2018
Our Memberships
We are a member of a range of terrific consumer and industry associations: A-member of Better Business Bureau (BBB), European Tour Operator Association (ETOA), Swiss Travel Association (STAR).
Swiss Travel Association (STAR) Member
Member of the European Tourism Association
Timeline
2007
First office opens in New York City
2009
New office opens in Arlington, Virginia
2011
World Travel Awards Winner - Best Travel Agency
2014
New service office opens in Fort Lauderdale, Florida