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FIREBIRD TOURS
Awards and Timeline

Customer satisfaction is our most Important award

Our Awards

Our greatest reward is the appreciation of our service by our customers. Their trust and satisfaction are what drive us forward. We are honored to have received the World Travel Award, among others, recognizing our commitment to excellence. While we are proud of these accolades, we remain focused on what truly mattersโ€”delivering exceptional experiences for our customers. After all, itโ€™s not the awards that define us, but the lasting impact we make on those we serve.

Customer Satisfaction - Our Main Award and Reward

We are proud to have a high customer satisfaction rate, and we invite you to explore it on the following independent review platforms, which gather reviews from our customers. We also recommend visiting our customer reviews section to read more stories.

World Travel Award & Other Recognitions

We are honored to have won the World Travel Award, often referred to as the Oscars of the travel industry. We take immense pride in being the first to earn this prestigious recognition in our category. While the award's significance may have evolved over time, for us, it will always represent a remarkable achievement and a cherished milestone in our journey.

Our Memberships

We are a member of a range of terrific consumer and industry associations: A+ member of Better Business Bureau (BBB), European Tour Operator Association (ETOA), Swiss Travel Association (STAR).

Timeline

2007
First office opens in New York City
2009
New office opens in Arlington, Virginia
2011
World Travel Awards Winner - Best Travel Agency
2014
New service office opens in Fort Lauderdale, Florida
2014
First European office opens in Vilnius, Lithuania
2015
Launch of new destinations in Europe and Asia
2016
Australian branch opens
2017
Covering the entire continent of Europe
2018
Branch opens in Switzerland
2018
2021
Travel & Hospitality Award Winner (based on excellent Firebird Tours reviews on various third-party sources)
Now
Company has served more than a million customers with 100,000 of them booking trips longer than 10 days