Norway and Svalbard Journey

We enjoyed getting an overview of each city and then having the rest of the day and evening to explore on our own or return to something we saw with the guide. The hotels were top notch. The boat rides were a lot of fun.

There were so many logistical aspects of this recent trip, including overnight sea travel, multiple flights, train rides, bus transportation, etc. and every transfer and aspect of this moving from place to place went absolutely smoothly.

This was an amazing trip. Norway was the most beautiful place I have ever been to. Firebird did an amazing job of doing all of the planning for us and everything worked like clockwork. We never had to worry about getting from place to place, and the places we stayed were beautiful, all with great service.

This was my first international trip, and it will set the bar high for any other tour that might capture my attention in the future, international or domestic! We were treated very well wherever we went! Thank you Firebird Tours for making this such a wonderful experience.

Thank you Firebird for an amazing experience. My travel consultant was brilliant and always responded quickly. I'm so pleased that we added The Baltic States to this tour. It is completely different from Scandinavia, and maybe, needs just a little bit more promotion.

During our many years of traveling abroad, we’ve worked with numerous travel companies, but NONE can be compared to the top-notch service we experienced with Firebird.

We had the time of our lives and will be looking to plan another holiday with Firebird next year sometime hopefully. The organization by Firebird was unparalleled, everything went like clockwork. I’ve been telling everyone how outstanding Firebird is.

We thoroughly enjoyed the trip. Everything was handled in a timely manner and was taken care of. Even when we had questions and asked for changes to the pickup times, it was all worked out. Our guide in Tromso was excellent. She went above and beyond to help us.

I really appreciate all you did for us in arranging our tour of Norway. Everything worked out beautifully. The drivers were all there to meet us as scheduled. Your assistance made our trip go so smoothly and worry-free.

Wonderful! Awesome! Enter Firebird. They had the perfect trip in their choices for what I wanted to do in the Scandinavian capitals tour. I would not hesitate to use Firebird again and I will surely recommend them to my friends and family. Thanks so much for a superb experience!

Thank you for planning the trip of a lifetime. Everyone in our group had a great time on the trip. The itinerary that you have planned for us was just what we were hoping. The trip more than exceeded our expectations. The memories that I had from the trip is priceless.

If you are planning a trip to Scandinavia then Firebirds tours is your "must use" travel consultant. We wanted high end and for what we requested as well as so convenient to our plans - where we could get our own discounted rates they were happy to allow us to book that one hotel ourselves no pressure - I can go on and on!

We found Firebird Tours on the web and began working with the company about 6+ months before our departure. We would wholeheartedly recommend using Firebird for a tour of Scandinavia and the Baltics. It is a great tour of an area rich in history, scenic beauty, wonderful old towns, and great people.

All in all it was wonderful to have your support in putting together my dream vacation to Scandinavia. I had precious little time to devote in advance so the services offered helped me tremendously. I had precious little time to devote in advance so the services offered helped me tremendously.

Our trip was perfect. Everyone was very happy with the arrangements and sad to leave Norway. For most part the weather cooperated so we were able to do almost everything that we were scheduled to see and then more. We all kindly thank you.

We had a wonderful time on our Luxury Private Scandinavian Tour! Definitely one of our best trips ever thanks mainly to Firebird Tours! Everything went smoothly - all drivers and guides were on time and did a great job. Thanks for making this such a memorable vacation!

About the tour, it was FANTASTIC, everything about the tour was good. Our guides could not have been more helpful with all their care, advice and planning for us. If we are fortunate enough to return to Europe I would love to do a tour in Russia as well as going to Greece.

What a wonderful job you did, planning our Ultimate Norway tour! We enjoyed visiting Norway so much and were amazed by all the special experiences incorporated into our trip. I have been recommending Firebird Tours to anyone who asks!

Norway is even more beautiful than we had imagined. Our Epic Fjords & Seas of Norway trip in the summer of 2015 was almost perfect. I will try to give you a day by day run-down of our experiences.

Pickup cars and drivers were so efficient, always on time and very friendly. Tourist guides were very knowledgeable, accommodating and cheerful, very helpful and suitable, allowing us to do the walking tours on a slow easy pace, especially for seniors like us.

Thanks so much for putting together a wonderful trip to Norway for us! The focus is on the environment which is awesome, not on entertainment. We learned so much about Norway, inspiring us to learn more. We’ve created some unforgettable memories.

The Norway Fjords trip was outstanding. One little glitch with a driver not showing up in Bergen but the matter was taken care of. The hotels, tours, trains, fjords and the cruise were just the best. You put together a wonderful tour for us and we are delighted.

All of the family really enjoyed our trip to the Baltic Countries and Scandinavia. Firebird took into account all of the usual highlights we wanted to visit as well as included the special family locations. The guides were knowledgeable and very helpful.

All of the transport connections went off without a hitch, the guides were all truly excellent, and the hotels chosen were first class. Thank you for making it so successful. We would certainly recommend you as a tour planner!

We all had a blast even though we had rain EVERY DAY IN THE FJORDS. The variety of things we did kept everything interesting. Actually, the group size of 6 was perfect and we were all so in awe of the beautiful scenery.

The guides were all excellent, very informed and personable. Our flight from Bergen to Stockholm was canceled by the airline. Firebird was responsive in rebooking everyone on a next day flight and finding rooms in a nearby hotel. Thanks for a nice trip!

I thoroughly enjoyed our trip. It was everything I had hoped for and more. Firebird's help was invaluable. Our guide in Oslo for our city tour was outstanding. Thank you for your planning and being available during our trip.

We are all finally back home in Australia after a wonderful trip. Every stage of the trip was really well organized. The transport was on time to pick us up from trains, planes, and boats. We would certainly recommend Firebird to any travellers.

Loved it all! It was wonderful to have rides to and from ports, very smooth connections. We loved all of our guides. Accommodations were all fabulous, great breakfasts and pretty comfortable rooms. We will definitely recommend Firebird to friends and family!

We were thrilled with how patiently Firebird worked with us prior to the trip to personalize the whole experience. We wanted to be relatively independent but to have all background logistics taken care of so that we did not have to worry about details.

A great trip and organization! Communication was good overall. We are very happy and will make arrangements for the next trip through Firebird. In retrospect, I would not take the train from Oslo to Bergen as it is a bit time-consuming.

The trip was great, and Firebird Tours did a great job organizing the entire tour and planning activities. Your representative was outstanding in helping to answer my questions through the time from booking to departure.

A very enjoyable trip! No luck with the Northern Lights on the arranged excursions but we organized an additional minibus "chasing the Northern Lights" in Tromso and were lucky to see a great display! Overall, a great trip!

Our group had a great time. We made all the flights and connections. The highlight was seeing the Northern lights which we did when we went on the cruise. Accommodations were great.

Thank you for the wonderful and fantastic job you did with reference to the logistical arrangements and choice of hotels for us on our trip to see the Northern Lights (which we were able to see on a couple of occasions) and also the visit to Lapland.

Firebird was awesome to work with. Our tour guide in Bergen was exceptional. We had one small transportation issue that was corrected in 15 minutes by Firebird. We will absolutely use Firebird again.

As for the organization of the trip, it was awesome. The actual execution of the trip was easy and pleasant. If only others in the travel industry were as helpful and organized. The accommodations you chose were all great.

I was really impressed with the guides we had on our city tours of Bergen and Oslo. The guides made our time there so much more special. This trip was both fun and educational, and I will never forget Norway!

We really liked the choice of places to see and the accommodation was always nice and handy to everything. All went to plan with no problems. I would happily, and already have, recommend you to our friends and would certainly consider doing another tour with you.

We had a wonderful time and loved all the activities that we participated in. There was always somebody meeting us and getting us to our hotel. We also had great guides with the kayaking in Flam. Thank you, we truly had a lovely time.

What a fabulous trip you arranged for us!! Great guides, wonderful tours, loved the cruise up the fjords, outstanding food on board. Even saw Northern Lights twice! Also excellent accommodations in all cities. Thank you for all that you arranged for us!

We had a good trip, the hotels were great except for the one in Bergen. The guides were excellent and I loved personal stories about their families. They were informative and expressed their love for their country. Thank you for being so organized and we knew that we were well cared for!

All arrangements in Norway were excellent! My traveling companion, Mrs. Betty Smith and I are extremely pleased with the arrangements Firebird made for us. We look forward to them help in planning our next trip.

Excellent tour, well arranged. Guides were great and hotels went smoothly Admiral Hotel - Great Clarion Folkareet- Great The Frethheim - Great Clarion Admiral - Great Clarion Sign - OK The Clarion Sign is a nice hotel and good location.

The trip met our expectations! The hotels were great central locations in each city, with wonderful breakfasts included! The tour guides were charming, informative and experienced! All logistics for the trip were professional and on schedule!

My sales agent from Firebird was excellent. My traveling companions said they waited ages for responses to emails. I never had that problem and I would consider booking a trip with Firebird Tours again. Trip was great. Thanks.

The tour was good. The visited cities were as expected. The segment to Flam and Bergan were especially good and highly recommended. Had there been a tour coordinator with us to maintain some consistency, as I had expected, the tour would have been as carefree as vacation should be.

Guides and transfers were right on schedule every time. It would have been nice to have a guide who traveled with us all the time, but I understand that would have been a different kind of tour. Transportation was excellent! Hotel locations superb.

This tour exceeded all my expectations. All the guides were very helpful in pointing out the history, the places to go to and authentic restaurants to dine in. In Copenhagen, Oslo, Bergen, Stockholm and Helsinki we had outstanding guides.

Enjoyed all of the capitals and all of the sights. Liked the idea of receiving a concentration of information from guide and then going out on our own. Hotel accommodations were very good not withstanding a couple glitches. We believed the tour was a very good travel experience.

Everything was perfect. Hotels were great. Smooth transition while traveling from one place to the next. Highly recommend. Thanks to our Firebird travel specialist for her assistance and quick responses always.

Had some problems with the overnight ferry reservations and one of the transfers went to the wrong hotel. Other than that, all went well during the Winter Scandinavian Capitals & Northern Lights Cruise. Guides were great and on time, easy hotel check-in.

Our travel specialist was awesome, each leg of the trip was seamless and spectacular!!

I just wanted to say thank you! I had an amazing time and met so many amazing people. My guides were the best! Northern Lights did not want to be seen but the experiences were amazing.

One other thing is that we'd have liked to take a dog sled ride, but they were all booked up. We would like to have made arrangements ahead of time but didn't realize the need. Believe me, we will highly recommend this trip and Firebird Travels.

Our Norway trip was a success. Thanks again

Everything went perfectly. Thank you so much for an unforgettable honeymoon and we would definitely use firebird tours in the future!

We had a wonderful experience on our trip to the Scandinavian Capitals. Came home with a whole new impression of the countries and Firebird did a good job in selecting sites fit for small groups. Everything was great, the tour guides, etc.

The Scandinavian Capitals & Fjords with Helsinki (September 2016) trip was wonderful. The scenery and history spectacular. The guides were friendly and accommodating. It was really nice being in a small group. We were able to bond quickly and hated leaving at the end.

Tour guides & drivers throughout trip always on time; punctuality a reflection of their desire to provide customer service. This trip will always be a once in a lifetime highlight for us. The scenery, the environment, and culture was a refreshing experience! Thank you

This was an amazing trip (Scandinavian Capitals & Fjords with Helsinki & Iceland, August 2016). I loved every moment of it! Wonderful, happy people, great fish, design everywhere. I am looking forward to more tours with Firebird.

As my tour has finished today just want to thank you for a great tour I was extremely happy with your itinerary and hotels and very good guides Would have been better in the CBD as this area is not great for walking around. Just some advice it's not a complaint as the over all trip was wonderful.

Thank you so much for recommending an individual group of 5 for our family. We had a great time on our trip to Scandinavia, all the connections worked like clockwork and the Hotels were first class. I would recommend Firebird tours to friends and would use Firebird in the future.

Our trip went off very well. All the arrangements went off well. All the hotel locations were wonderful. Our experience with Firebird tours was great! We would highly recommend your tour company to anyone interested in going to Scandinavia and Russia.

Thank you very much for your help in making our trip to the Scandinavian Capitals a most enjoyable journey. The logistics were excellent, and we had no problem meeting with by your guide. Furthermore, we were blessed with good weathers, and meeting new friends.

My sister and I had a wonderful time. Of course, the cities we visited were beautiful and full of interesting sights to visit, so it was easy to have a good time. Victoria did a good job as our tour leader, too. We have much to savor. Thank you!

It seems to take a while to “recover” from such a marvelous trip! Indeed, we had a wonderful time! All of the local tour guides were good, but our group guide in Oslo, stood out! The varied modes of transportation between cities was most enjoyable.

I had a wonderful time on the tour. Firebird Tours was a great choice for me. The small size of the group let us all get to know each other well, and made the logistics of moving us around from place to place quite smooth.

We had a great time. The guides in each city/village were good. The highlight for us was the Stegastein lookout in Flam (we organised this ourselves and were the only ones that went up) and the Fjord Safari in Flam. The train ride to Flam was also great.

I want to thank your team for the time and effort you put into organizing a wonderful and memorable trip for us. I think the timings you set up were just perfect. With all the traveling it was very effective to arrive in a new place not too early or too late. The locations of the hotels were perfect.

Our trip was absolutely amazing! We cannot thank you enough. The hotels, drivers and tour guides were all top notch. We will certainly share our positive Firebird experience with friends. Thank you for your patientce and accommodating us during our many months of planning, many thanks. We appreciated all you did.

We enjoyed our trip to Scandinavia this summer and would give it mixed reviews. The hotels and agenda were mostly good. I suggest that you seek hotels in Bergen and Stockholm that are nearer to the Old Town areas. Communication at times was poor.

We are back, had good flights home. We are so happy with our tours and how everything went so well and so organized. All the tour guides were very fluent in English and very informative. Thank you Fire Bird Tours so very much We had an unforgettable amazing trip!!!!

Well we are back home now and thought I would drop you a line to tell you of our fantastic time we had. We have told our agent over here what a great job you Firebirds have done and hope it gives you more business, we will certainly be telling people of our experiences with you.

We had a wonderful time with perfect weather and generally no problems with connections and hotels. The itinerary was well laid out and as a whole just the right amount of time in each area for us. We certainly will recommend your company in the future and will use your services if we travel this way again, it took a lot of the stress out of our travels.

We had a wonderful time touring Scandinavian Capitals & Fjords with Helsinki in June 2016, thanks to you. We were very impressed with all the accommodations you've arranged, everything followed the itinerary perfectly. I also want to mention, all the drivers were professional and punctual.

We had a great time and wonderful trip to Scandinavia! Thank you for the great organization. What we liked: 1. All the guides were very nice, on time and knowledgeable. 2. All pick-ups were well organized. Nice job done! 3. all places we went to were great.

We had a wonderful time - everything was arranged very well, and the weather and sites/activities were wonderful. Appreciate the help in putting together this trip for our family!

We had a wonderful time. Success with finding ancestors. Guides were all great. Very informative and friendly. We loved Norway. So beautiful and the train rides and boat rides were great.

We enjoyed our tour of the Scandinavian capitals with Firebird. Except for a couple of hours of light rain on our first day, the weather was very good. Our drivers were informed, easy in communication and on time. Overall the trip was very enjoyable except for this feedback.

With the trip to Scandinavia coming to an end, i must tell you how thoroughly enjoyable it was! Enthusiastically and unhesitatingly, i would again use Firebird. great job!

We enjoyed the trip very much. The tour worked really well for us - all the hotels were good, and the breakfasts were great! In general, the introductory tours we had at each city were very good - our favorite was the Bergen tour - that guide was especially thorough and great!

The Norway part of the trip worked out very well. I enjoyed the small group format. We were all compatible, and had a good time together. I could have used some company in Iceland. I would definitely consider another small group tour in the future.

It was a wonderful trip! Everything went on well. Thanks for making this a memorable and pleasant experience for us.

We are now visiting a friend in England ... I have to say all the arrangements were great and the guides spectacular. Thanks for your help!

The trip was great overall. For me, I realize I need to travel for a shorter period and stay longer in one place. But that was something I needed to learn about myself, not a reflection on tour. My personal guides in Blokhus, Aarhus and St. Petersburg were wonderful!!! 

The Firebird tour went very well, and we enjoyed it very much. The tour guides were all very good . City tours informative. I liked the fact that after the tours we were “on our own” to sight-see etc. All in all, we were very pleased the way it turned out.

Joel and I had a wonderful time touring the three capitals in the Scandinavia and the Tour Guides were excellent! The only negative thing was that we did not have a guided tour in a car in Copenhagen but instead had a walking tour. We have a great trip!

We are safely back home from our fabulous Viking's Heritage Tour, and just wanted to let you know that we are now spoiled for traveling without your help in the future. Thank you for all of your help in making this trip everything that we hoped for, and more.

We really enjoyed our trip to Scandinavia and Russia! Had a fabulous trip, and the tour guides you set up for us were phenomenal!

Just a quick note of thanks for setting up a great trip. I will write up a more detailed note in trip adviser but wanted you to know that we enjoyed the entire itinerary but in particular found our visit to St Petersburg absolutely fabulous.

We had a great trip. We really enjoyed it. It was adventurous and beautiful. It was a wonderful experience we will not forget. The weather could of been a little better but we did get some good weather here and there. Thanks for arranging everything it went very smoothly.

The tour was excellent. All the hotels were centrally located. My only complaint is the square hotel where it was extremely busy and noisy at nights. Tour guides were friendly and I had the luxury of the best guide in Berlin. would tour again with firebird tours :)

The trip was excellent. All the many arrangements, including bus, tour, boat, plane, hotels, were organized well, and the guides were prompt and knowledgeable. The accommodations were very good. I enjoyed all the places. Thank you for all your kind arrangements.

The trip was absolutely fantastic! The arrangements were well coordinated and timed. Our Tour Guides were well informed and extremely courteous. The scenery and places that we visited on the itinerary were exceptional. The boat and train rides were great.

Your team organized a very lovely trip and looked after the details to a tee. My family truly enjoyed our Scandinavia experience with your company and the cities selected.

Thank you so much for the trip! It was an amazing experience and very well planned out for us! Every stop was amazing and our tour guides were fantastic. The only 2 things I would recommend would be skipping Bergen or Flam and going to Iceland (if that's possible).

It was a great trip. Everything went perfectly and the balance of structure but not too much was perfect. Thank you!

The trip was excellent and the hotels were too. One thing I would have liked was to have some trips into the countryside instead of all the cities as we had all afternoon and evening to do other things and we saw nothing of the country it self.

I had a great time! Thank you so much for arranging everything. I do have a few suggestions that may help: - Hotel in Bergen should be different or everyone should have a room on the renovated floor facing the views of the mountains and harbor.

Everything was great just as promised. All the logistics worked out so smoothly and without a worry on our part. The local guides were wonderful. The only thing I would change is adding one night in Oslo to allow time to visit one of the great museums.

Wow!!!!!! It was great. Even with the messy weather. Everyone wants to come back. We have been to Iceland, Norway, Sweden, Finland, Denmark and Holland and everyone still is saying Norway was best. Thanks for all the help. If you could take away some of the rain it would be perfect.

All went very well with the trip. The full itinerary was arranged to the dot, timings were perfect, guides were good and had provided a lot of information. Our understanding of Norway, its culture and history has been elevated.

We had a great time on our trip and everything went just as planed. Thank you for all of your work and patience planing the trip! Firebird Tours is easy to work with and I appreciate everything you did to make the trip go well. Thanks again!

I had a great time I really liked the way it was set up: a guided tour and then do your own thing. If I was to do the trip again I would love to spend more time outside of the cities by the time it got to Helsinki I would have loved to have got out into the countryside.

I can not say in words how great the trip was!! Everything was well planned and the service from everyone was superior. You will always be the first choice for travel for us in the future. Thank You Again for everything that you did for us.

We thoroughly enjoyed our tour and except for the one missed pick up at the dock and the long walk to the hotel, we could not say anything bad about the tour, the guides, the hotels the food. All were excellent and we would definitely think about you folks again for another tour.

Just back from our vacation in Norway and had a great time. The hotels we stayed in were lovely, and had very convenient locations. Absolutely the best breakfasts ever. All the guides were terrific – we were very pleased.

First, I want to thank you for all the work you did before and also while we were on our trip. It was very nice to know you were there and I could contact you when needed. Everything ran very smoothly after we got to Norway. We were able to see all the places we wanted to and found the people very friendly.

Over all, this was a fabulous experience. Everything went as planned. The group was small as promised, the hotels quite good (I would give an edge to the Radissons), the breakfasts outstanding. I like the Firebird concept and am looking seriously at the Baltic states trip.

I wanted to thank you for arranging a very great trip. We felt like we saw enough of each city and the logistics worked perfectly. The guides and the drivers were efficient and friendly. It was a great trip, and I am happy to be used as a reference.

Our trip was fabulous. Everything worked like clockwork. The guides could not have been more gracious and well-informed. The rooms were much nicer than I expected. Loved the variety of transportation and scenery on the trip. This was definitely one of my favourite vacations!

I have been singing your praises for the last month. Whoa what a great job you did in organizing the trip. The timings where super - 10 am. Our guides, every one of them, were there on time, knew their history and were so personable.

We had a very enjoyable trip and everything went as planned including drivers waiting for us. Hotels were in great locations and all treated us very well. We had a great time and thanks for putting together this excellent trip. If I can help with future potential customers you can give them my email.

We really had a nice time! The people were very friendly and the scenery was gorgeous. We didn’t have any issues with anything. Thanks again for setting us up with a wonderful trip. I would recommend your company and your services to anyone.