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FIREBIRD TOURS
Plan with Confidence, Travel Better
Our commitment to you
We are by your side to plan and schedule your journeys ahead. We promise to provide you with outstanding service, unmatched value, and the flexibility that the present time requires.
Book with Confidence
Refund Assurance
Should you require to cancel for any reason, our optional Refund Assurance Program will guarantee a full refund of paid funds inclusive of deposit up to 45 days prior to departure.Changes Made Easy
If your plans change you can modify your trip dates up to 30 days prior to departure. Some fees may apply, and we always work on minimizing it.No-Risk Deposits
If you need to cancel a trip, you will receive a Future Travel Voucher for the amount of your deposit.Conditions
*Not valid for cruises & tours to Northern Lights. Click here for detailed Terms of Service
Our work and our passion is to organize your next amazing journey
Service promise
Our teams are ready to design, plan, and carry out the most amazing private tours for you. We will help you to prepare an ideal program tailored to your needs and will book all of the travel arrangements and will be with you every step of your journey.
- Dedicated travel advisors work with you to design the perfect trip itinerary;
- Experienced logistics specialists take care of the logistical details of your trip;
- Customer support team is at your disposal at every step of the journey. It is like having your very own private concierge;
- Hand-picked experienced local guides and professional drivers take the best care of you while you enjoy your time traveling abroad
Our private tours offer you superior safety
Safety promise
We cannot promise you absolute safety, but we do believe that our format of programs is superior to group travel. By design, private tours enhance your social space (while improving the quality of interaction with locals), and we do our part to ensure your safety even more by only working with the best local partners and the best partners have safety protocols in place.
- Our tours have local professional guides assigned to you and working only with you. Upon your request, we can arrange for the guides to take tests prior to meeting you;
- On our tours you stay at fine central hotels so you can walk to many sights, instead of taking transportation;
- We always plan programs to avoid the crowds as much as possible;
- We can make lunch and dinner arrangements for you at the most appropriate restaurants for your preferences (quality of food, outside seating, etc);
- We plan first-class trains by default in most of our programs, so you are exposed to fewer other passengers when you travel.
Unmatched prices for the service
Value promise
We have always been committed to getting you the best value possible. In times when the crisis is bringing havoc to the travel industry, we are by your side to ensure that you are getting the best value for your money.
Our team is a layer of your protection from supplier failure, and is an instrument to secure best prices for your trip.
Our team is a layer of your protection from supplier failure, and is an instrument to secure best prices for your trip.