Helping You Travel Better

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Our commitment to you >

We hope that international travel rebounds soon. And when it does, we will be by your side to plan your dream journeys to all the places that you were missing. We promise to provide you with outstanding service, superior safety, and unmatched value.

Service promise

Service promise

Our work and our passion is to organize your next amazing journey

Our teams are ready to design, plan, and carry out the most amazing private tours for you. We will help you to prepare an ideal program tailored to your needs and will book all of the travel arrangements and will be with you every step of your journey.

  • Dedicated travel advisors work with you to design the perfect trip itinerary;
  • Experienced logistics specialists take care of the l logistical details of your trip;
  • Customer support team is there 24/7 to make any adjustments needed before or during the trip. It is like having your very own private concierge;
  • Privately hired local guides and drivers are instructed to take the best care of you while you enjoy your time traveling abroad.
Firebird Tours Service Promise

 

Safety promise

Safety promise

Our private tours offer you superior safety

We cannot promise you absolute safety, but we do believe that our format of programs is superior to group travel. By design, private tours enhance your social space (while improving the quality of interaction with locals), and we do our part to ensure your safety even more by only working with the best local partners and the best partners have safety protocols in place.

Firebird Tours Service Promise
  • Our tours have local professional guides assigned to you and working only with you. Upon your request, we can arrange for the guides to take tests prior to meeting you;
  • On our tours you stay at fine central hotels so you can walk to many sights, instead of taking transportation;
  • We always plan programs to avoid the crowds as much as possible;
  • We can make lunch and dinner arrangements for you at the most appropriate restaurants for your preferences (quality of food, outside seating, etc);
  • We plan first-class trains by default in most of our programs, so you are exposed to fewer other passengers when you travel.
Value promise

Value promise

Unmatched prices for the service

We have always been committed to getting you the best value possible. In times when the crisis is bringing havoc to the travel industry, we are by your side to ensure that you are getting the best value for your money.

Our team is a layer of your protection from supplier failure and is an instrument to secure best prices for your trip.
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