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Australia Travel Tips

Emergencies

When traveling in Australia, it's important to know how to get emergency assistance and the relevant contact numbers. Having this information at your fingertips can make a critical difference in ensuring your safety and well-being during your trip. Here's a guide to help you stay prepared.

Emergency Assistance

Travelers in Australia can feel assured knowing that the country has a robust emergency response system. Study your medical insurance to know what it covers abroad - what kind of cases, services and institutions you can count on. You can also count on consular services so it's best to familiarize yourself with the contact details of your country's embassy or consulate in Australia. Consular officers can assist with legal issues, medical emergencies, or emergency travel documents.


Tourist information centers are located in major cities and tourist areas across Australia. They offer assistance, maps, and information in multiple languages. Staff can help with emergencies or direct you to the appropriate resources.

Emergency Numbers

The following numbers connect you to emergency services in case of urgent situations. By knowing them, travelers can better prepare for unforeseen situations and seek assistance promptly. It's advisable to save these numbers in your phone or to keep them written down in case of emergencies during your travels.


The universal emergency number in Australia is 000. This number connects you to the police, fire services, and ambulance services. It should be used for any situation where there is a threat to life or property.


More helpful contacts:

  • Healthdirect helpline - 1800 022 222 for free non-emergency medical inquiries or advice.
  • Translating and Interpreting Service (TIS National) - 131 450. This service provides access to interpreters over the phone, ensuring clear communication during emergencies for those who do not speak English fluently.
  • Should you encounter a vehicle breakdown or need roadside assistance, contact the relevant state or territory-based automobile club. For example, the NRMA (National Roads and Motorists' Association) in New South Wales and ACT can be reached at 13 11 22, while the RACV (Royal Automobile Club of Victoria) can be contacted at 13 11 11.

In addition, our customer support line is available via these numbers:

+1 (954) 787 5105

+41 553 391 888


When contacting emergency services, it's crucial to remain calm and provide clear and concise information about the situation, your location, and other relevant details. This will help emergency responders assess the situation quickly and provide the necessary assistance.

emergency number

000 is the universal emergency number in Australia