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Central Europe Travel Tips

Emergencies

When traveling in Central Europe, it's important to know how to get emergency assistance and the relevant contact numbers. Having this information at your fingertips can make a critical difference in ensuring your safety and well-being during your trip. Here's a guide to help you stay prepared.

Emergency Assistance

Travelers in Central Europe can feel assured knowing that the country has a robust emergency response system. Before you travel, review your medical insurance policy to understand what coverage you have while abroad, including the types of emergencies, services, and institutions you can rely on. For serious situations, such as passport loss, legal issues, or significant emergencies, contact your country's embassy or consulate. Itโ€™s wise to keep their contact details accessible during your stay.


Pharmacies assist with minor medical concerns, and some operate 24/7. If you need medication after hours, look for the nearest pharmacy on duty.


Tourist information centers, located in major cities and popular tourist spots, can offer directions, maps, and information in various languages and can direct you to nearby resources in case of an emergency.

Emergency Numbers

Itโ€™s beneficial for travelers to familiarize themselves with emergency contacts, so theyโ€™re prepared for any urgent situations. Save these numbers on your phone or have them written down in a handy place for quick access during your travels.


The universal emergency number in Central Europe is 112, which connects you to the police, fire services, and ambulance. This number is suitable for any threat to life or property.


Additional contacts:

  • Czechia: police - 158, ambulance - 155, fire - 150
  • Hungary: police - 107, ambulance - 104, fire - 105
  • Austria: police - 133, ambulance - 144, fire - 122

For direct support, our customer service lines are available:

  • +1 (954) 787 5105
  • +41 553 391 888

In any emergency call, stay calm and provide clear, detailed information about the incident, your location, and any other relevant details. This helps responders to understand and address your situation swiftly and effectively.

emergency number

112 is the universal emergency number in Austria, Czechia and Austria