Croatia Travel Tips

Travelers in Croatia can feel assured knowing that the country has a robust emergency response system. Before you travel, review your medical insurance policy to understand what coverage you have while abroad, including the types of emergencies, services, and institutions you can rely on. For serious situations, such as passport loss, legal issues, or significant emergencies, contact your country's embassy or consulate in Croatia. It’s wise to keep their contact details accessible during your stay.

Pharmacies in Croatia, or "Ljekarna," provide assistance for minor medical concerns, and some operate 24/7. If you need medication after hours, look for the nearest "Ljekarna dežurna" (pharmacy on duty).

Tourist information centers, located in major cities and popular tourist spots, can offer directions, maps, and information in various languages and can direct you to nearby resources in case of an emergency.

It’s beneficial for travelers to familiarize themselves with Croatia's emergency contacts, so they’re prepared for any urgent situations. Save these numbers on your phone or have them written down in a handy place for quick access during your travels.

The universal emergency number in Croatia is 112, which connects you to the police, fire services, and ambulance. This number is suitable for any threat to life or property.

Additional contacts:

• Police (Policija) - 192. Use this number to report crimes, theft, or law enforcement needs.
• Ambulance (Hitna pomoć) - 194 for medical emergencies, including requests for an ambulance or urgent medical help.
• Fire Brigade (Vatrogasci) - 193 for fire-related emergencies, such as fires, gas leaks, or accidents requiring fire services.
• Tourist Assistance (Emergency Tourism Hotline) - 00385 1 464 0800, which offers information and support in English and other languages, helping tourists navigate issues during their stay in Croatia.

For direct support, our customer service lines are available:

• +1 (954) 787 5105
• +41 553 391 888

In any emergency call, stay calm and provide clear, detailed information about the incident, your location, and any other relevant details. This helps responders to understand and address your situation swiftly and effectively.