Emergency assistance in France is readily available to travelers in case of any unforeseen circumstances. Study your medical insurance to know what it covers abroad - what kind of cases, services and institutions you can count on. You can also count on consular services so it's best to familiarize yourself with the contact details of your country's embassy or consulate in France. Consular officers can assist with legal issues, medical emergencies, or emergency travel documents.
Tourist information centers are located in major cities and tourist areas across France. They offer assistance, maps, and information in multiple languages, including English. Staff can help with emergencies or direct you to the appropriate resources.
Additionally, familiarize yourself with basic French phrases or use translation apps to communicate effectively in case of emergencies where language barriers may be present.
The following numbers connect you to emergency services in case of urgent situations. By knowing them, travelers can better prepare for unforeseen situations and seek assistance promptly. It's advisable to save these numbers in your phone or to keep them written down in case of emergencies during your travels in France.
For immediate help in life-threatening situations or when you require urgent medical attention, dial 112 from any phone, including mobile devices. This number will connect you to the appropriate emergency services, such as police, fire brigade, or medical assistance, based on your location and the nature of the emergency.
France also has specific direct emergency numbers that you can dial:
Police - 17
Medical emergencies (SAMU) - 15
Fire brigade - 18
In addition to those numbers, our customer support line is available 24/7 via these numbers:
+1 (954) 787 5105
+41 553 391 888
When contacting emergency services, it's crucial to remain calm and provide clear and concise information about the situation, your location, and other relevant details. This will help emergency responders assess the situation quickly and provide the necessary assistance.
112 is the main number for emergencies in France