You need to enable JavaScript to run this app.
Home
Create Your Trip

Italy Travel Tips

Emergencies

When traveling in Italy, it's important to know how to get emergency assistance and the relevant contact numbers. Having this information at your fingertips can make a critical difference in ensuring your safety and well-being during your trip. Here's a guide to help you stay prepared.

Emergency Assistance

Travelers in Italy can feel assured knowing that the country has a robust emergency response system. Study your medical insurance to know what it covers abroad - what kind of cases, services and institutions you can count on. In the event of a serious emergency, such as loss of passport, legal trouble, or a major incident, contact your country’s embassy or consulate in Italy. It’s a good idea to have the contact information of your nearest embassy or consulate on hand during your trip.


Many pharmacies in Italy offer assistance for minor medical issues, and some are open 24/7. Look for a "Farmacia" sign, and if you need medication outside regular hours, check for the nearest "Farmacia di turno" (pharmacy on duty).


Tourist information centers are located in major cities and tourist areas across Italy. They offer assistance, maps, and information in multiple languages. Staff can help with emergencies or direct you to the appropriate resources.

Emergency Numbers

The following numbers connect you to emergency services in case of urgent situations. By knowing them, travelers can better prepare for unforeseen situations and seek assistance promptly. It's advisable to save these numbers in your phone or to keep them written down in case of emergencies during your travels.


The universal emergency number in Italy is 112. This number connects you to the police, fire services, and ambulance services. It should be used for any situation where there is a threat to life or property.


More helpful contacts:

  • Police (Polizia) - 113 for direct contact with the police. This number can be used to report crimes, thefts, or any other law enforcement issues.
  • Ambulance (Emergenza Sanitaria) - 118 for medical emergencies like requesting an ambulance or urgent medical assistance.
  • Fire Brigade (Vigili del Fuoco) - dial 115 to reach the fire department in case of fires, gas leaks, or other fire-related emergencies.
  • Coast Guard (Guardia Costiera) - 1530 for emergencies at sea, including accidents or incidents on boats.
  • Tourist Assistance (Emergency Tourism Hotline) - 039.039.039. This hotline offers assistance to tourists in Italy, providing information and support in case of emergencies or difficulties during your trip.

In addition, our customer support line is available via these numbers:

+1 (954) 787 5105

+41 553 391 888


When contacting emergency services, it's crucial to remain calm and provide clear and concise information about the situation, your location, and other relevant details. This will help emergency responders assess the situation quickly and provide the necessary assistance.

emergency number

112 is the universal emergency number in Italy