Japan Travel Tips

Emergencies

Amidst the excitement of exploration, you must be prepared for unforeseen circumstances during your journey. Understanding how to access emergency assistance in Japan ensures you can confidently navigate challenges and prioritize your safety and well-being. In this guide, we'll provide you with essential information to be well-prepared.

Emergency Assistance

Emergency assistance in Japan is readily available to travelers in case of any unforeseen circumstances. Study your medical insurance to know exactly what it covers abroad - what kind of cases, services and institutions you can count on. You can also count on consular services so it's best to familiarize with the contact details of your country's embassy or consulate in Japan. Consular officers can provide assistance with legal issues, medical emergencies, or emergency travel documents.

Tourist information centers are located in major cities and tourist areas across Japan. They offer assistance, maps, and information in multiple languages, including English. Staff can help with emergencies or direct you to the appropriate resources.

Additionally, familiarize yourself with basic Japanese phrases or use translation apps to communicate effectively in case of emergencies where language barriers may be present.

Emergency Numbers

The following numbers connect you to emergency services in case of urgent situations. By knowing them, travelers can better prepare for any unforeseen situations and seek assistance promptly when needed. It's advisable to save these numbers in your phone or keep them written down in case of emergencies during your travels in Japan.

Police - 110 for immediate police assistance in case of emergencies such as accidents, crimes, or threats to safety. The police can dispatch officers to your location and provide necessary assistance.

Fire and Ambulance - 119 to reach the fire department and ambulance services in case of medical emergencies, fires, or accidents requiring immediate attention. Emergency medical services can provide medical assistance and transportation to the nearest hospital.

Japan Helpline is an English-speaking assistance service available 24/7 for foreigners in Japan. They offer support and guidance for various emergencies, including medical issues, accidents, and legal matters. You can reach Japan Helpline at 0570-000-911 (from within Japan) or +81-570-000-911 (from outside Japan).

In addition to those numbers, our customer support line is available 24/7 via these numbers:

+1 (954) 787 5105

+41 55 539 18 88

119 is the main number for medical emergencies in Japan

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