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Poland Travel Tips

Emergencies

When traveling in Poland, knowing how to get emergency assistance and the relevant contact numbers is important. This information can make a critical difference in ensuring your safety and well-being during your trip. Here's a guide to help you stay prepared.

Emergency Assistance

Travelers can feel secure knowing that Poland has efficient emergency response systems in place. Before your trip, check your medical insurance policy to understand the coverage available while abroad, including emergency medical services, hospital care, and assistance for unexpected situations. For serious issues, such as passport loss, legal matters, or significant emergencies, contact your country's embassy or consulate. It is recommended to keep their contact details handy throughout your trip.


Pharmacies provide over-the-counter medications and medical assistance for minor health concerns. Many pharmacies in major cities operate 24/7, and designated on-duty pharmacies are available outside regular hours. If you require urgent medication, ask locals or hotel staff for the nearest emergency pharmacy.


Located in major cities and popular tourist areas, tourist information centers provide maps, directions, and multilingual assistance. They can also help direct travelers to the nearest hospitals, pharmacies, or emergency services if needed

Emergency Numbers

It is recommended to get familiarized with emergency contacts in Poland to be prepared for any urgent situation. Save these numbers on your phone or keep them written down for quick access. Additionally, Carry a local SIM card or portable Wi-Fi device to ensure you can make calls if needed.


Poland uses 112 as the universal emergency number, which can be dialed from any phone, including mobiles without a SIM card. Calls are free of charge and connect you to emergency services.


Additional contacts:

  • Police - 997.
  • Fire brigade - 998.
  • Ambulance - 999.
  • Municipal Police (Straลผ Miejska) - 986. Used for minor public disturbances and local law enforcement issues.
  • Roadside Assistance (General) - 981.
  • Gas Emergency (Gas Leaks) - 992.

For direct support, our customer service lines are available:

+1 (954) 787 5105

+41 553 391 888


In any emergency call, stay calm and provide clear, detailed information about the incident, your location, and any other relevant details. This helps responders to understand and address your situation swiftly and effectively.

emergency call

112 is for police and 119 is for medical and fire emergencies.