Emergency assistance in Iberia is readily available to travelers in case of any unforeseen circumstances. Study your medical insurance to know exactly what it covers abroad - what kind of cases, services and institutions you can count on. You can also count on consular services so it's best to familiarize with the contact details of your country's embassy or consulate in Spain or Portugal. Consular officers can provide assistance with legal issues, medical emergencies, or emergency travel documents.
In tourist areas and major cities, emergency operators and medical personnel often speak English and other foreign languages to assist travelers. However, it's helpful to learn basic phrases in Spanish and Portuguese for smoother communication.
Lastly, you can inform your hotel or accommodation provider about the emergency situation. They can offer assistance, contact local authorities on your behalf, or provide guidance on the next steps.
The following numbers connect you to emergency services in case of urgent situations. It's important to familiarize yourself with these before your trip to Iberia, so you're prepared to respond effectively in case of an emergency.
Spain:
Emergency Services (Police, Fire, Medical): 112
National Police: 091
Local Police (Municipal): Contact the local town hall or municipality for the non-emergency police number.
Civil Guard (Guardia Civil): 062
Maritime Rescue: 900 202 202
Roadside Assistance (Towing, Breakdowns): 900 123 505 (Available 24/7, provided by the Dirección General de Tráfico)
Portugal:
All emergency services are reachable by dialling 112.
In addition to those numbers, our customer support line is available 24/7 via these numbers:
+1 (954) 787 5105
+41 553 391 888
112 is the main number for emergencies in both Spain and Portugal