You need to enable JavaScript to run this app.
Home
Tours
Agent AreaCreate Your Trip
+1 (800) 884-1721

Guide to Using Your Cellphone in Italy

Landing in Italy is a dream come true, but many travellers ask, will my phone work in Italy? The answer is yes—if you prepare in advance. Italy has excellent mobile coverage, but the right solution for you depends on your phone, carrier, and needs. This simple guide explains how to use your cellphone in Italy—whether you should activate an international plan, buy an eSIM or SIM card, or rely on WiFi. Read on to learn how to avoid unexpected costs and stay connected as you explore.

Last updated: 09.06.2025

Use Your Mobile Provider’s International Plan

One of the simplest ways to use your cellphone in Italy is to activate an international plan with your current carrier. Most major carriers in the US, Canada, UK, and Australia offer travel packages that allow you to use your phone abroad without major hassle.
These plans typically let you keep your current number and access calls, texts, and data for a daily fee. However, speeds may vary, and heavy data use can get expensive. Be sure to check exactly what your plan covers before you travel.

Pros: Easy to set up in advance, no SIM card changes required.
Cons: Can be costly, may offer slower data speeds.
Tip: Use WiFi at your hotel or cafes to minimise mobile data charges.
People

Get an eSIM for Your Phone

Phone e-sim.
Travellers with newer, unlocked smartphones can use an eSIM—a digital SIM card downloaded to your device. It’s one of the fastest and most affordable ways to stay connected in Italy.
eSIM providers such as Airalo or Holafly offer great coverage and flexible data packages. You can often set it up online before your trip and activate it upon arrival. Just check that your phone is compatible and unlocked for use with international networks.

Pros: No physical SIM card required, affordable data, quick setup.
Cons: Requires an unlocked phone that supports eSIM.
Tip: Great option for tech-savvy travellers who want fast, affordable internet.

Buy a Local SIM Card in Italy

Another option is to buy a physical SIM card from an Italian mobile provider (TIM, Vodafone, or WindTre). If your phone is unlocked, simply insert the local SIM and enjoy calls, texts, and data at local rates.
You’ll find SIM cards at airports, mobile shops, and convenience stores across Italy. Prepaid options are ideal for tourists and often include generous data bundles.

Pros: Affordable rates, good coverage throughout Italy.
Cons: Requires an unlocked phone; you’ll temporarily have an Italian number.
Tip: Be prepared to show your passport when purchasing a SIM in Italy.
Sim card for phone.

Use WiFi or a Portable WiFi Device

If you mostly want internet access and don’t need constant mobile coverage, relying on WiFi can be enough. Many hotels, cafes, and public spaces in Italy offer free WiFi.
Alternatively, you can rent a portable WiFi device (also called pocket WiFi), which lets you connect multiple devices on the go. This is ideal for families or small groups travelling together.
Pros: No phone unlocking required; portable WiFi can support multiple users.
Cons: Devices can be expensive to rent or buy; doesn’t support regular calls or texts.
Tip: Use apps like WhatsApp to make calls or send messages over WiFi.

Use a Dual SIM Phone for Maximum Flexibility

Person on train holding phone.
Travellers with dual SIM phones (physical + eSIM or dual physical SIMs) can take advantage of using both their home number and an Italian SIM at the same time. This is ideal if you need to keep receiving calls on your regular number but want local data at a lower cost. Most modern iPhones and many Android devices now support dual SIM setups. You can easily manage which SIM is used for data, calls, and texts in your phone’s settings.

Pros: Stay reachable on your home number while using cheap local data.
Cons: Requires a dual SIM-compatible and unlocked phone; setup can be a bit technical.
Tip: Set your Italian SIM to handle data only while keeping your home number active for calls and texts.

How to Manage Costs When Using Your Phone in Italy

Using your phone abroad can lead to unwanted charges if you’re not careful. To avoid surprises on your bill:

  • Turn off data roaming if you’re not using an international plan.
  • Rely on WiFi whenever possible, especially for video streaming or large downloads.
  • Monitor your data usage—many phones let you set alerts or limits.
  • Use offline maps (Google Maps allows you to download areas in advance).
  • Switch to apps like WhatsApp or FaceTime for calls and messages over WiFi.
Before packing your bags, it’s worth checking with your carrier. Most modern smartphones are compatible with Italian mobile networks (which use GSM technology), but not all carriers offer automatic roaming or coverage.

In short: the best method depends on your device and how you plan to use it. For convenience, activate an international plan. For savings and flexibility, try an eSIM or local SIM card. For occasional use, WiFi may be enough.


With mobile coverage available throughout Italy, from historic cities to coastal villages, staying connected is easy when you choose the right option. Now you’re ready to explore Italy—and share your adventures along the way.

Continue reading