Great trip overall

Diane & Howard Nemeroff from United States traveled to Italy, Switzerland
5

Great trip overall. Other than the driver not at the airport when we landed, everything else worked out perfectly. A day in St. Moritz should have been included, and the afternoon tour in Como should have been the next morning. But overall, despite a lot of moving from place to place, we saw a lot. The hotels were mostly good. Hotel in Zermatt was fine. Room was a family room with an extra room with bunkbeds and a view of the Matterhorn. The view was spectacular. Hotel is St. Moritz was beautiful with a spectacular view.  The Como hotel should have been in a quieter village where we could walk back to the city. Customer support team was mostly helpful, but did not tell us in a timely way we couldn't get last supper tickets without purchasing another tour. We had to pursue this to get an answer. We had been asking for most. During the trip we called twice. Initially about not being picked up at the airport in Milan, and about a driver showing up a day early in Como. Both situations were addressed in a timely manner. 

Published,
May 24, 2022
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