All outstanding, knowledgeable, likeable

Harvey Steiman from United States traveled to France, Belgium
5

We used Firebird primarily to provide transfers and private tour guides. With one exception the transfers were on time and all the drivers were great. We liked all of the tour guides—well informed and entertaining. It might be a good idea to provide estimates of how much walking these tours require. We clocked almost 10 miles on foot on consecutive days (Versailles, Gothic Paris), which we might have tried to space out better had we known. The one hotel Firebird provided (Radission Collection in Brussels) was an excellent choice. The customer support team was excellent and timely communication got us what we wanted. Arrivals of drivers and guides were relayed in a timely fashion. The one disappointment was the communication with the driver who picked us up in Lille. My decision to be picked up at the airport instead of the train station was not relayed clearly enough for the driver to understand that we would be picked up at the car DROPOFF area, not the desk inside the terminal. This caused confusion and a half-hour delay. All of the guides were outstanding, knowledgeable, likeable.

Published,
May 17, 2022
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5
4.82
27 Reviews
5
4.82
27 Reviews
8 days
1 country, 1 city
4-starhotel
France1 country,1 city
FranceFrance:Paris
5
4.89
27 Reviews
5
4.89
27 Reviews
8 days
1 country, 1 city
4-starhotel
France1 country,1 city
FranceFrance:Paris
5
4.87
29 Reviews
5
4.87
29 Reviews
9 days
1 country, 2 cities
4-starhotels
France1 country,2 cities
FranceFrance:Paris, Avignon
5
4.89
29 Reviews
5
4.89
29 Reviews
9 days
1 country, 2 cities
4-starhotels
France1 country,2 cities
FranceFrance:Paris, Bayeux
5
4.86
28 Reviews
5
4.86
28 Reviews
8 days
1 country, 2 cities
4-starhotels
France1 country,2 cities
FranceFrance:Paris, Bordeaux
5
4.86
30 Reviews
5
4.86
30 Reviews
10 days
1 country, 2 cities
4-starhotels
France1 country,2 cities
FranceFrance:Paris, Cannes
5
4.88
29 Reviews
5
4.88
29 Reviews
10 days
1 country, 2 cities
4-starhotels
France1 country,2 cities
FranceFrance:Paris, Avignon
5
4.92
28 Reviews
5
4.92
28 Reviews
10 days
1 country, 3 cities
4-starhotels
France1 country,3 cities
5
4.89
28 Reviews
5
4.86
37 Reviews
5
4.86
37 Reviews
14 days
2 countries, 6 cities
4-starhotels
FranceSwitzerland2 countries,6 cities
SwitzerlandSwitzerland:Montreux, Zermatt, Zurich
5
4.84
14 Reviews
5
4.84
14 Reviews
8 days
2 countries, 4 cities
4-starhotels
NetherlandsBelgium2 countries,4 cities
NetherlandsNetherlands:Amsterdam, Rotterdam
BelgiumBelgium:Bruges, Brussels
5
4.97
29 Reviews
5
4.97
29 Reviews
7 days
1 country, 3 cities
4-starhotels
France1 country,3 cities
FranceFrance:Paris, Reims, Dijon
5
4.97
30 Reviews
5
4.97
30 Reviews
14 days
1 country, 3 cities
5-starhotel
France1 country,3 cities
5
4.82
28 Reviews
5
4.82
28 Reviews
6 days
1 country, 3 cities
4-starhotels
France1 country,3 cities
FranceFrance:Paris, Lille, Verdun
5
4.89
38 Reviews
5
4.89
38 Reviews
8 days
2 countries, 2 cities
4-starhotels
United KingdomFrance2 countries,2 cities
United KingdomUnited Kingdom:London
FranceFrance:Paris
5
4.82
36 Reviews
5
4.82
36 Reviews
10 days
3 countries, 6 cities
4-starhotels
FranceBelgiumLuxembourg3 countries,6 cities
BelgiumBelgium:Brussels
LuxembourgLuxembourg:Luxembourg
5
4.93
79 Reviews
5
4.93
79 Reviews
7 days
3 countries, 3 cities
4-starhotels
FranceGermanyItaly3 countries,3 cities
FranceFrance:Paris
GermanyGermany:Munich
ItalyItaly:Venice
5
4.94
89 Reviews
5
4.94
89 Reviews
7 days
3 countries, 3 cities
4-starhotels
FranceGermanyItaly3 countries,3 cities
FranceFrance:Paris
GermanyGermany:Munich
ItalyItaly:Rome
5
4.89
93 Reviews
5
4.89
93 Reviews
10 days
3 countries, 3 cities
4-starhotels
United KingdomFranceItaly3 countries,3 cities
United KingdomUnited Kingdom:London
FranceFrance:Paris
ItalyItaly:Rome
5
4.92
37 Reviews
5
4.92
37 Reviews
7 days
2 countries, 3 cities
4-starhotels
FranceGermany2 countries,3 cities
FranceFrance:Paris
GermanyGermany:Munich, Berlin
5
4.87
45 Reviews
5
4.87
45 Reviews
10 days
3 countries, 3 cities
4-starhotels
NetherlandsFranceUnited Kingdom3 countries,3 cities
NetherlandsNetherlands:Amsterdam
FranceFrance:Paris
United KingdomUnited Kingdom:London